What are the responsibilities and job description for the CCP Program Supervisor (IDoA CCP Program Experience Required) position at Safe Life Home Care?
Safe Life Home Care -
Location : Lombard IL
About Us Safe Life Home Healthcare, LLC, established in 2010, is a premier 4-star patient satisfaction organization serving the greater Chicago area. With over a decade of excellence in skilled nursing and home health services, we've built a reputation for delivering exceptional patient care through our dedicated team of healthcare professionals. Our commitment to quality has earned us recognition for outstanding patient outcomes and satisfaction scores.
Building on our success in home health, we're now expanding our service portfolio to include the Community Care Program (CCP), demonstrating our commitment to meeting the evolving needs of our community. At Safe Life, we believe in providing comprehensive care solutions that enable our clients to maintain their independence and quality of life in the comfort of their homes. Our expansion into CCP services reflects our mission to provide accessible, high-quality care to seniors and adults with disabilities throughout Illinois.
Position Overview We're seeking an experienced Home Care Supervisor / Operations Manager to lead our new CCP vertical while supporting existing operations. This role offers significant growth opportunities.
Key Responsibilities :
Administrative Duties :
- Answer and transfer phone calls
- Provide quality customer service
- Maintain filing systems
- Lead the establishment of CCP vertical
- Build relationships with CCUs and community partners
- Manage incoming client referrals
Staffing Responsibilities :
Data Entry & Operations :
Supervisory Responsibilities :
Customer Service :
Required Qualifications :
Preferred Qualifications :
Benefits :
Schedule :
Salary : $50,000 - $60,000
