What are the responsibilities and job description for the Regional Accounts Coordinator position at Safety Control, LLC.?
Benefits:
- 401(k)
- 401(k) matching
- Competitive salary
- Paid time off
- Parental leave
- Training & development
About Us:
Safety Control, LLC. offers fire protection and safety services nationally and regionally. Our services include the inspection, sales and maintenance of fire extinguishers, fire alarms, kitchen suppression systems, special hazard suppression systems, emergency lighting, fire hose and other life safety equipment. Our main priority is bringing unmatched customer service to our clients while providing top tier products and services that meet their specific and unique needs.
Benefits/Perks:
Safety Control, LLC. offers fire protection and safety services nationally and regionally. Our services include the inspection, sales and maintenance of fire extinguishers, fire alarms, kitchen suppression systems, special hazard suppression systems, emergency lighting, fire hose and other life safety equipment. Our main priority is bringing unmatched customer service to our clients while providing top tier products and services that meet their specific and unique needs.
Benefits/Perks:
- Competitive Pay
- Professional Development
- Job Stability in a growing industry
- Paid Holidays
- Commission Opportunities
Job Description:
We are seeking a professional customer accounts coordinator to join our team. As the Regional Accounts Coordinator, you will be responsible for customer retention through superior customer service and service account management. You will create and maintain positive relationships, understand clients' needs, and connect them with appropriate products and services. The ideal candidate is highly organized with helpful, team player attitude and a propensity for sales. The Regional Accounts Coordinator will work closely with our Regional Service Manager to provide service support and customer advocacy.
Responsibilities
- Attend and prepare for weekly meetings with the Regional Service Manager
- Foster and maintain strong relationships with customers by scheduling regular service visits
- Answer company calls and providing prompt issue resolution
- Monitor and report on status of customer accounts, including A/R and billing
- Provide administrative support through data entry, account reconciliation, and special project research
- Participate in occasional networking events and capitalize on business growth opportunities
Qualifications
- Bachelor’s degree in relevant field, preferred
- Strong sales and customer service skills
- Excellent verbal and written communication skills
- Highly organized with excellent time management skills
- Strong computer and technology skills, specifically Microsoft products
- Team player attitude with a willingness to go above and beyond to benefit the customer and the company
