What are the responsibilities and job description for the Underwriting / Insurance Operations Trainee position at SAFETY INSURANCE COMPANY?
Job Details
Benefits of Working for Safety
Safety Insurance has become one of the leading property and casualty insurance providers in Massachusetts mainly because of our unwavering commitment to independent agents and their customers. Our success is built on a philosophy of offering the highest quality insurance products at competitive rates and providing the best service at all costs.
Through our supportive career, educational and family policies, we enable our employees to be their best. We respect the balance of work and leisure by offering flexible schedules and a 37.5 hour workweek. Safety employees enjoy a positive environment in our convenient downtown office located in the heart of Boston's financial district.
Along with our competitive salaries, we offer a comprehensive benefits package including medical and dental insurance, 100% matching 401k retirement plan, 100% tuition reimbursement and much, much more!
Job Summary
This position will consist of training for Personal and Commercial Lines of Insurance. Training will be comprised of both policy and system comprehension. Training will also consist of working on projects for various departments. This position will prepare trainees to apply for open positions within Underwriting and Insurance Operations, which includes Personal and Commercial Lines Underwriting, Products and Services, Service Center, Customer Engagement and Billing.
Duties
- Provides support for all operations within the Insurance Operations and Underwriting Departments as needed.
- Verifies data through various internal and external systems to ensure accurate policy information.
- Compiles data to support the appropriate departments’ efforts to eliminate policy errors.
- Notifies Agencies of policy changes or errors.
- Reviews new business applications for accuracy, communicating any issues to Underwriting staff.
- Processes endorsements within required time frame.
- Performs other activities and special projects as required.
Qualifications
- College degree required.
- Commitment to providing excellent customer service to agents and policyholders.
- Ability to work both independently and within a team environment.
- Excellent verbal and written communication skills required.
- Familiarity with DXC and RMV databases preferred.
- Strong working knowledge of Excel, Outlook, Word and Access.
- Detail oriented, able to plan and multitask effectively.
- Ability to understand difficult problems and provide solutions.
