What are the responsibilities and job description for the Ecommerce Specialist position at Safilo USA?
Safilo is looking for a dynamic and experienced E-commerce Specialist. The E-Commerce Specialist is responsible for supporting site operations, including digital merchandising and marketing functions. They will work closely with inventory planning, accounting, production, and marketing teams. The responsibilities below show a glimpse into the role's key functions and the impactful contributions this position makes.
Essential Duties and Responsibilities:
- Executing e-commerce strategies that maximize product sales, revenue and optimize the user experience.
- Maintaining daily, weekly, monthly performance trackers through GA4 and Shopify.
- Pulling consumer insights out of Attentive and Klaviyo and developing a consumer health report
- Working with cross-functional teams on daily eCommerce operation scope, progress, and technical solutions.
- Ensuring the website displays the correct user interfaces, information, product images, and videos. Coming up with solutions for any concern.
- Maintain accurate launch documentation (attributes / tagging template / etc)
- Ensure back-end product data is up to date and correct (weight, price, grades, swatches, etc)
- Perform weekly and Pre-launch site audits, front and back end
- Maintain inventory feed, ensure inventory is allocated and available and replenished as needed.
- Support in defining and executing weekly and monthly marketing calendar
- Perform other duties as assigned by management
Skills and Abilities:
- Ability to communicate effectively with team members of different backgrounds and skill sets, cultural experience.
- Ability to create and build campaigns in CRM tool
- A high level of ownership, accountability and initiative
- Ability to work autonomously, take initiative and exercise discretion and good judgment.
- Ability to prioritize competing projects and meet deadlines.
- Excellent written and verbal communication skills
- Action oriented and results driven.
Minimum Requirements
- 2-4 years of experience in the e-commerce industry.
- Shopify experience required.
- GA4 experience required.
- Klaviyo/Attentive/CRM experience a plus.
- Familiarity with SAP is also a plus.
