What are the responsibilities and job description for the Credit Card Operations Lead position at Safra National Bank?
Job Overview
The Senior Manager – Credit Cards and Electronic Banking Services will be responsible for leading a team of operations specialists and analysts in delivering exceptional customer service and achieving business objectives. This role requires a strategic thinker with excellent leadership, problem-solving, and communication skills. If you have a passion for delivering innovative solutions and driving process improvements, we encourage you to apply.
Key Accountabilities
The Senior Manager – Credit Cards and Electronic Banking Services will be responsible for leading a team of operations specialists and analysts in delivering exceptional customer service and achieving business objectives. This role requires a strategic thinker with excellent leadership, problem-solving, and communication skills. If you have a passion for delivering innovative solutions and driving process improvements, we encourage you to apply.
Key Accountabilities
- Develop and implement strategies to improve operational efficiency, reduce costs, and enhance client satisfaction.
- Maintain effective relationships with internal stakeholders, including relationship managers, product teams, and technology partners.
- Ensure compliance with regulatory requirements, internal policies, and industry best practices.
