Warehouse Manager

Job Title: Warehouse Manager
Company: Crème Distribution (previously Sage Distribution)
Location: Dallas, TX
Reports To: Director

About Creme Distribution:

Creme Distribution is the premier fulfillment center in the beauty space, dedicated to providing seamless, efficient, and high-quality logistics solutions for beauty brands. We specialize in a wide range of fulfillment services, including Direct-to-Consumer (D2C), Business-to-Business (B2B), and third-party logistics (3PL) solutions.

In response to our rapid growth and to better serve our customers, we are excited to announce the opening of our second location in Dallas. This new facility will enable us to expand our reach, streamline operations, and improve service efficiency for both our clients and their customers. We are committed to exceeding customer expectations by providing exceptional service and tailored solutions across every touchpoint, ensuring seamless operations for all fulfillment needs

Job Overview:
We are seeking a highly organized and experienced Warehouse Manager to oversee the daily operations of our fulfillment center. The ideal candidate will take a hands-on approach, possess strong problem-solving and interpersonal skills, and thrive in a fast-paced environment. You must be able to effectively communicate and build strong relationships with our brand partners, ensuring clear articulation of ideas, active listening, and collaboration to keep all parties aligned and working towards shared goals.

In this role, you will be responsible for ensuring the smooth operation of the warehouse, including inventory management, shipping, receiving, and customer service, all while maintaining our reputation as the leading fulfillment center in the beauty space.

Key Responsibilities:

• Oversee and manage all warehouse activities, including order fulfillment, inventory management, shipping and receiving, and quality control.
• Collaborate closely with our brand partners and in-house teams to ensure timely and accurate order fulfillment, ensuring continuous customer satisfaction.
• Lead a team of warehouse associates, providing training, motivation, and support while fostering a collaborative and positive work environment.
• Ensure all warehouse processes and procedures are followed, with a strong focus on safety, accuracy and efficiency.
• Coordinate and implement Direct-to-Consumer (D2C) fulfillment strategies to meet deadlines, optimize workflows, and reduce shipping costs.
• Actively resolve any issues that arise in the warehouse, including order discrepancies, inventory shortages, and damaged goods, ensuring minimal disruption to daily operations.
• Monitor key performance indicators (KPIs) to track warehouse performance, identify areas for improvement, and ensure goals are met consistently.
• Maintain a clean, organized, and safe warehouse environment that complies with all safety regulations and company standards.
• Proactively identify opportunities for process improvements and implement solutions to enhance efficiency and service quality.

Qualifications:

• Minimum of 3 - 7 years of experience in warehouse management or a related field, with a strong focus on D2C fulfillment and customer service.
• Proven experience managing teams in a fast-paced, high-volume environment, with the ability to multitask and manage competing priorities.
• Hands-on leadership style with a focus on active problem-solving and improving warehouse operations.
• Exceptional communication and interpersonal skills, with the ability to work closely with cross-functional teams and customers.
• Strong understanding of warehouse management systems (WMS) inventory management and order management software.
• Ability to work under pressure and meet tight deadlines while maintaining high standards of accuracy and quality and maintaining excellent customer satisfaction.
• A proactive approach to identifying and solving problems, both independently and as part of a team.
• Knowledge of safety regulations and best practices in warehouse operations.

Cultural Fit:
At Creme Distribution, we believe that the skills you bring are just as important as your fit within our company culture. We are looking for someone who is not only experienced and capable but also shares our drive for excellence. The ideal candidate will be passionate about delivering the best service possible, be eager to collaborate with others, and thrive in a fast-paced, dynamic environment. If you're someone who is always striving for personal and professional growth, loves taking on challenges, and wants to be part of a team dedicated to being the best in the business, we’d love to hear from you!

Why Join Creme Distribution?

• Be part of the premier fulfillment center in the beauty space, working with leading beauty brands.
• A collaborative and dynamic work environment where your contributions will have a direct impact on the success of the business.
• Competitive compensation and benefits package.
• Opportunities for growth and career advancement within the company.

Job Type: Full-time

Pay: $75,000.00 - $80,000.00 per year

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Overtime

Ability to Commute:

• Frisco, TX 75035 (Required)

Work Location: In person

Salary : $75,000 - $80,000