Demo

Business Operations Coordinator - Tickets

SAGE Integration
Kent, OH Full Time
POSTED ON 2/8/2025
AVAILABLE BEFORE 5/1/2025

Job Description

Job Description

About Us :

Sage Integration Holdings, LLC protects the people, facilities, and reputation of enterprise clients by advancing the intelligence and integration of security technology. Innovation at SAGE is not just a tagline. The entire organization has been built around five core factors which both enable and define the culture of innovation critical to putting proactive solutions in front of our clients every day. By holding to our five factors in all our strategic decision-making we ensure that innovation isn’t a department or an afterthought but as fundamental to doing business as turning on the lights.

Job Description :

The perfect Business Operations Coordinator thrives on problem solving, hard work and collaboration across departments. The incumbent has strong administrative skills used to coordinate and manage tickets. The incumbent assists in the completion of tasks involved in scheduling, ticket completion, and document flow. This position is relied upon to follow up on open items and track issues. If your passion is driving results, please read on.

Major Duties & Responsibilities :

  • Assist field personnel in day-to-day coordination and management of field operational service ticket activities in Sedona
  • Assist with receiving, pulling parts as needed
  • Assist with spot counting and physical inventory
  • Assist operation coordinator with WeSuite and Sedona
  • Ensure compliance with company standards and procedures
  • Proactively identify process improvements and resolutions when needed
  • Follow standard operating procedures for efficient business operations
  • Abide by all company safety standards
  • Builds relationships with internal departments and customers
  • Build and maintain strong relationships through regular meetings and communications
  • Excellent verbal, written, and interpersonal skills.
  • Maintains confidentiality at all times
  • Ability to pass pre-employment screenings (drug, background, and driving history)
  • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice

Physical Demands :

  • Physical demands consistent with typical office environment
  • Walking, standing, bending
  • Operation of office equipment such as computers, printers, copiers
  • Requires the ability to lift and move objects as needed for tasks associated with the role
  • Education :

  • High School Diploma Required
  • Associates or Higher Degree preferred
  • Skills & Experience :

  • 1 - 3 years of work experience
  • Excellent Organization & Time Management
  • Sedona applications experience a plus
  • Excellent knowledge of MS Office and computers required
  • Must have experience with, or ability & desire to learn about our CCTV / Access control products and services
  • The Benefits :

  • Competitive pay
  • Paid vacations & holidays
  • Health benefits
  • Life insurance
  • 401(k) plan with employer match
  • Sage Integration Holdings LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Business Operations Coordinator - Tickets?

    Sign up to receive alerts about other jobs on the Business Operations Coordinator - Tickets career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $75,622 - $94,053
    Income Estimation: 
    $96,480 - $119,037
    Income Estimation: 
    $79,563 - $106,268
    Income Estimation: 
    $110,005 - $151,211
    Income Estimation: 
    $49,359 - $62,131
    Income Estimation: 
    $59,158 - $74,794
    Income Estimation: 
    $86,356 - $101,827
    Income Estimation: 
    $108,740 - $126,996
    Income Estimation: 
    $70,112 - $81,027
    Income Estimation: 
    $86,356 - $101,827
    Income Estimation: 
    $42,423 - $53,300
    Income Estimation: 
    $49,359 - $62,131
    Income Estimation: 
    $40,950 - $50,639
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Not the job you're looking for? Here are some other Business Operations Coordinator - Tickets jobs in the Kent, OH area that may be a better fit.

    Coordinator Grants Business Operations

    The University of Akron, Akron, OH

    Operations Coordinator

    US Pack Services LLC, Streetsboro, OH

    AI Assistant is available now!

    Feel free to start your new journey!