What are the responsibilities and job description for the Account Manager position at Sage?
Job Description
As our Account Manager for the Small Segment Retention team, you will be responsible every day for meeting and exceeding assigned sales goals and objectives through customer retention, add-on sales, upgrades to existing accounts, and/or migration to additional Sage cloud products or services. To thrive in this role, you must have a customer success mindset that drives effective change across critical renewal touchpoints. This involves tracking partner and customer performance while working within the organization to deliver a seamless customer experience.
This is a hybrid role, with three days per week spent in our Ponce City market office.
Careers homepage - https://www.sage.com/en-us/company/careers/
Glassdoor reviews - https://www.glassdoor.com/Reviews/Sage-Reviews-E1150.htm
LinkedIn page - https://www.linkedin.com/company/sage-software
As our Account Manager for the Small Segment Retention team, you will be responsible every day for meeting and exceeding assigned sales goals and objectives through customer retention, add-on sales, upgrades to existing accounts, and/or migration to additional Sage cloud products or services. To thrive in this role, you must have a customer success mindset that drives effective change across critical renewal touchpoints. This involves tracking partner and customer performance while working within the organization to deliver a seamless customer experience.
This is a hybrid role, with three days per week spent in our Ponce City market office.
- Cold Calling Experience required.
- Pipeline Management by utilizing customer relationship management tools to track and maintain accurate records of all activities, target close dates, sales potential, and close probabilities.
- Revenue Generation - Meet or exceed 100% of the assigned individual revenue targets.
- Pipeline Management by utilizing customer relationship management tools to track and maintain accurate records of all activities, target close dates, sales potential, and close probabilities.
- A consultative, value-based selling approach is utilized to increase the adoption and utilization of Sage solutions via renewals, add-ons, upgrades, cross-selling, and connected services.
- โ1 year of B2B consultative sales experience, achieving/overachieving an individual sales quota.
- โMust have excellent organizational and time management skills with the ability to prioritize key activities.
- โA fundamental understanding of business processes and operations is a plus.
- โProficient utilization of Salesforce for account management, pipeline growth, and pre/post-sale tracking.
- A proven track record of developing and executing sales strategy is preferred.
- Competitive salaries that landed us in the top 5% of similar-sized companies (according to Comparably).
- Comprehensive health, dental, and vision coverage.
- 401(k) retirement match (100% matching up to 4%).
- 32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday).
- 18 weeks of paid parental leave for birth, adoption, or surrogacy offered 1 year after the start date.
- 5 days paid yearly to volunteer (through Sage Foundation).
- $5,250 tuition reimbursement per calendar year starting 6 months after the hire date.
- Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually).
- Library of on-demand career development options and ongoing training offerings.
Careers homepage - https://www.sage.com/en-us/company/careers/
Glassdoor reviews - https://www.glassdoor.com/Reviews/Sage-Reviews-E1150.htm
LinkedIn page - https://www.linkedin.com/company/sage-software
