What are the responsibilities and job description for the PROJECT MANAGER, PROFESSIONAL SERVICES position at Sage?
Project Manager, Professional Services
Job Description :
The Project Manager at Sage will lead projects to successful completion while providing a positive experience for all involved parties. This Project Manager position is a member of the Sage Intacct Professional Services team and works with multiple Sage customers concurrently implementing Sage Intacct software and / or other software solutions related to Sage Intacct.
This is a hybrid role : 3 days / week in office
Key Responsibilities :
The Project Manager will :
- Serve as customer’s primary contact throughout a project.
- Lead and deliver full lifecycle software implementation projects following Sage Intacct’s Project Delivery Methodology.
- Ensure completion of the full scope of contracted services and deliverables as defined in the Statement of Work.
- Achieve on-time / on-budget project completion, high customer satisfaction, and successful system adoption.
- Learn / utilize Sage Intacct’s standardized project delivery tools.
- Build / maintain project plans and drive on-time task completion by both customer and internal personnel.
- Report project status / budgets to customer and relevant internal personnel.
- Maintain internal project details utilizing Sage’s project tracking systems including project status, forecast of remaining budgeted hours to tasks, target completion dates, and assigned personnel.
- Produce quality project documentation and receive timely customer signoffs.
- Track and resolve project issues including scope changes.
- Identify and book change order and / or add-on services opportunities with current clients.
- Achieve revenue and / or billable hour minimums as assigned by employee’s manager and accurately track work time daily using the designated time-tracking tools.
- Ensure project team members submit project work time accurately and timely, and review / approve all submissions by stated deadlines.
- Develop and maintain familiarity with Sage Intacct software modules and functionality as needed to manage projects.
- Build strong, positive relationships with both internal and customer personnel.
Qualifications :
Your benefits at Sage :
Dig deeper about who we are :
Who is Sage : https : / / www.sage.com / en-us / company / about-sage /
Life at Sage : https : / / www.sage.com / en-us / company / careers /
Our Values & Behaviors : https : / / www.youtube.com / watch?app=desktop&v=vt5JXf-Gwno&feature=youtu.be
How we make a difference : https : / / www.sage.com / en-us / company / sage-foundation /
Sage Business Cloud - SaaS for Every Business : https : / / www.sage.com / en-us / products /
Function :
Partners Alliances and Expert Services
Country : United States
Office Location :
Atlanta;Lawrenceville;Austin
Work Place type : Hybrid
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Equal Employment Opportunity (EEO)
Sage is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and / or mental disabilities.
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sage will be based on merit, qualifications, and abilities. Sage does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, protected disability, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable law.
