What are the responsibilities and job description for the Facility Supervisor position at Sago?
POSITION SUMMARY:
To oversee the facility’s operations, including managing the Client Service Representatives and ensuring client needs are met.
KEY JOB RESPONSIBILITIES:
- Ability to perform all CSR duties.
- Supervise CSR’s.
- Communicate daily with the Supervisor/Facility Manager.
- Manage client projects.
- Upload and supervise digital files.
- Review Menu Sheets/order food.
- Provide compensation for participants and ensure that all financial paperwork is accurate.
- Manage shipping, package inventory and product counts as needed.
- Compile and send reports.
- Communicates with other markets when necessary and sends updates throughout the shift to project managers and off-site client(s).
- May assist with office supply ordering and inventory.
- Other duties as assigned.
CORE COMPETENCIES:
- Knowledge of computers, audio visual, and office equipment.
- Project management skills.
- Knowledge of shipping carriers’ procedures.
- Clerical skills.
- Detailed & team orientated.
- Strong time management.
- Dependable, energetic with an upbeat personality.
- Confident, hard-working, organized with a professional attitude.
- Multi-task and ability to meet tight deadlines.
- Work a flexible schedule.
- Work independently.
- Lead & manage a staff.
- Creative thinker & ability to solve problems.
- Effectively communicate (oral & written).
- Self-starter with ability to handle fast paced, stressful situations.
- Knowledgeable of surrounding area/locations.
QUALIFICATIONS
Education:
- High School Diploma or equivalent
Experience:
- 1-3 years hospitality and management experience
Computer Skills:
- Strong technical computer skills (MS Office, Word, Excel, Outlook)
