Table Games Dealer (Dual Rate Supervisor)

JOB DESCRIPTION:

The Dual Rate Dealer will be responsible for Observing all games, players and dealers to ensure accuracy of game and game protection, this position will also function as a dealer and maintain the standards set forth in both positions

JOB FOCUS:

Focus is on, but not limited to the following:

Floor Supervisor

• Creating a family friendly work environment

• Always exhibiting a positive and professional attitude with team members and guests

• Protecting the assets of the company to ensure maximum profitability

• Enforcing all table game policies and procedures while ensuring excellent guest service

• Assisting in deciding when to increase or decrease betting limits on games in your section

• Applying your knowledge of dealing procedures including house rules so as to preserve the security and integrity of games

• Verifying all bankrolls from previous shifts to ensure accuracy

• Monitoring games and maintaining appropriate game pace

• Providing excellent customer service by answering questions, resolving disputes and filling requests

• Assisting in training and evaluating subordinate team members in a fair and equitable manner

• Accurately tracking player actions by noting buy-ins, length of play, win / loss and average bet

• Operating all games in accordance with gaming laws and company policies

• Verifying the accuracy of documents signed and ensuring procedures are accurately followed

• Communicating pertinent information to management in a timely and responsible manner

• Maintaining proper bankroll levels to accommodate existing or anticipated play

• Notifying management immediately of any unusual activity of play

• Creating a work environment which promotes teamwork, recognition, mutual respect and employee satisfaction

Dealer

• Always exhibiting a positive and professional attitude with all team members and guests

• Protecting the assets of the company to ensure maximum profitability

• Dealing a good paced game that adjusts with the players to ensure maximum player enjoyment and game efficiency

• Accurately dealing the games to ensure game integrity

• Maintaining the utmost professional demeanor, language and attire while dealing the game with proficiency and accuracy

• Providing exemplary service and experience in all interactions with our guests whether on the game or otherwise

• Creating a fun & memorable gaming experience

• Understanding and appreciating customer preferences, while adhering to department policies and procedures

• Creating an open and inviting environment that will entice guests to join the game

• Maintaining integrity of the games at all times while protecting the company assets

• Performing all duties as deemed necessary for the success of the department