What are the responsibilities and job description for the Patient Care Coordinator position at Sai Mental Health?
Sai Mental Health is an Outpatient Behavioral Health agency in Reno NV. We offer Behavioral Health treatment to patients ages 12 and older including Psychiatric Care, Mental Health Counseling, Substance Abuse Counseling, Intensive Outpatient Program for adolescents, TMS and multiple groups.
We are looking for an individual for our Patient Care Coordinator position who is organized, compassionate, detail oriented and understanding of the needs our patients have while dealing with mental health or substance abuse issues.
The Patient Care Coordinator will serve as the main liasion between our office and our patients and must display courtesy, professionalism and compassion at all times.
The responsibilities of the Patient Care Coordinator are:
- The Care Coordinator serves as the primary communication for all referrals via emails, faxes and both inbound calls and outbound calls.
- The Care Coordinator will also assist the care team and patients with resolving barriers to individual and system-wide access to services and resources.
- Provide exceptional service by greeting patients, assisting with registration, and managing pre -visit communications over the phone and in person from time to time
- Schedule and optimize appointments to ensure efficiency and production goals
- Educate patients on treatment plans, costs, and financial options with clarity and compassion
- Maintain accurate patient records
- Collaborate with team members to support daily operations and ensure seamless patient care
- Manage additional projects as assigned by management team as needed
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Work Location: In person
Salary : $19 - $21