What are the responsibilities and job description for the ServiceNow Developer position at SAIC?
Description SAIC is seeking a Senior ServiceNow Developer to work onsite at the National Ground Intelligence Center (NGIC) in Charlottesville, VA.
Job Duties:
Determine and implement solutions for new features, capabilities, and tools integrations with Service Now
Configure, enhance, and maintain ServiceNow platform implementations across multiple ServiceNow modules, including IT Service Management (ITSM), IT Operations Management (ITOM) and IT Asset Management.
Develop solutions across the ServiceNow platform to utilize automation and integration capabilities of ServiceNow.
Qualifications Required Education:
Bachelor’s degree and (9) nine years of experience; Master’s degree and (7) seven years of experience; 4 years of experience in lieu of a degree.
Required Clearance:
Active Top Secret/SCI clearance (US Citizenship required).
Required Certifications:
DoD 8570.01 IAT or IAM Level II certification
Required Skills:
Experience in information technology with specific focus on ServiceNow development and administration.
Experience with JavaScript, REST API, MySQL, Linux
Strong understanding and work experience in Web services, SOAP, email
Strong understanding of ITIL v3 processes
Experience with ServiceNow toolset and integrations with related systems
Experience developing, releasing, and maintaining software solutions.
Knowledge of helpdesk and change control industry and related business management applications.
Significant experience with ServiceNow modules including Service Catalog, Incident/problem, Asset Management, Reporting and Configuration
Strong customer service skills and demonstrated interest in continuous improvement.
Demonstrated ability to effectively communicate with a variety of audiences including senior level management.
Desired Skills:
ServiceNow Certified Application Developer Certification
ITIL v3 certification
Experience in working with cloud technologies, including AWS or Microsoft Azure
Experience with relational databases such as MySQL, Oracle, and SQL Server
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.
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