Demo

Process Consultant - Hybrid

Saige Partners LLC
Mountlake Terrace, WA Full Time
POSTED ON 4/15/2025
AVAILABLE BEFORE 5/12/2025

We strive to be Your Future , Your Solution to accelerate your career!

Contact Brett Campbell at bcampbell@saigepartners.com or 319-224-0819 you can also schedule an appointment at https : / / calendly.com / bcampbell-saigepartners to learn more about this opportunity!

Job Title : Process Consultant | HYBRID

Contract Type : Contract

Location : Mountlake Terrace, WA (Hybrid)

Remote Work : Partial (Candidate must reside in the specified location at the time of submission)

Pay Rate : $50-60 per hour

Primary Skills : Process Improvement

Job Overview :

We are seeking an experienced Process Consultant to drive process improvement initiatives and automation strategies within our organization. The ideal candidate will have a strong background in process discovery, value stream mapping, and business process automation , particularly within the healthcare domain .

Key Responsibilities :

  • Develop current state process maps , identifying opportunities for automation and optimization .
  • Create RACI matrices aligned with KPIs and develop SIPOC diagrams .
  • Design To-Be process models and establish target state process maps .
  • Formulate a high-level implementation roadmap for identified automation and process enhancement opportunities.
  • Conduct process discovery and value stream mapping to evaluate inefficiencies and recommend improvements.
  • Lead interviews and workshops with process owners, analysts, and stakeholders to assess workflow gaps and system dependencies.
  • Develop and analyze process data such as volumetrics, SLAs, KPIs (TAT, AHT, Cost per Transaction, etc.) .

Required Skills & Qualifications :

  • 6-8 years of experience in Process Consulting and Process Discovery .
  • Proficiency in Process Discovery, Value Stream Mapping, and Business Process Automation .
  • Strong understanding of healthcare industry processes and automation objectives .
  • Expertise in process mapping, documentation, and workflow analysis .
  • Demonstrated experience in intelligent automation and contact center operations (preferred).
  • Strong analytical, problem-solving, communication, and interpersonal skills .
  • Ability to collaborate with stakeholders at all levels to drive change.
  • Lean Six Sigma certification or equivalent process improvement methodologies is preferred.
  • Technical Skills (Mandatory) :

  • Chatbot Technologies : Kore.AI
  • Search & Analytics : Elastic Search, Kibana
  • Intelligent Document Processing (IDP) : ABBYY FlexiCapture, ABBYY Vantage, Automation Anywhere Document Automation, Azure AI Document Intelligence, Blue Prism Decipher, UiPath Document Understanding
  • Robotic Process Automation (RPA) : Automation Anywhere, Blue Prism, Microsoft Power Automate, SAP IRPA, UiPath
  • Process Mining : Celonis, UiPath Process Mining
  • Programming & Scripting : JavaScript, Python, Shell Scripting
  • Database Management : MySQL
  • Low-Code Platforms : Xceptor
  • Project Management Tools : Automation Anywhere
  • Saige Partners, one of the fastest growing technology and talent companies in the Midwest, believes in people with a passion to help them succeed. We are in the business of helping professionals Build Careers, Not Jobs . Saige Partners believes employees are the most valuable asset to building a thriving and successful company culture , which is why we offer a benefit package and convenient weekly payment solutions that helps our employees stay healthy and maintain a positive work / life balance. Contact us to learn more about the opportunity below or check ou t other opportunities at https : / / careers.saigepartners.com / .

    Process Consulting and Process Discovery

    Salary : $50 - $60

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