Program Training Specialist - Mentor

Job Description

The Program Training Specialist provides direct, consistent, hands-on training, including but not limited to case planning, assessments, working with children and families, court preparation, completion of forms, and documentation for all new licensed workers.

• Works in partnership with supervisors to create learning environments for their new hires.
• Prepares, sends, and reviews Training Agendas for new hires.
• Sends, reviews, and monitors completion of Training Plans
• Conducts initial face-to-face meetings with new hires, preferably with their supervisors present.
• Provides direct individual or group training to new hires regarding the organization’s structure, policies, procedures, and forms.
• Submits documentation of trainings to the appropriate parties for recording purposes within 24 business hours of the trainings
• Reviews new hires’ documentation and provides feedback regarding compliance, grammar, thoroughness, etc.
• Paired up with a mentee and observes new hires’ interactions in the field, offers guidance and reassurance, demonstrates engagement through role modeling, and provides feedback on their performance.
• Prepares, sends, reviews, and submits 60 / 120-day evaluations.
• Reports critical incidents to DCF verbally within 12 hours, written within 24 hours.
• Implements Saint Francis Ministries policies and follows directives as required. Follows and adheres to all pertinent Saint Francis Ministries Standard Operating Procedures (SOP’s), rules, personnel policies, and procedures; related accreditation and licensure standards; and federal, state and local rules, statutes, regulations, and contractual terms.
• Is knowledgeable of and follows all safety procedures.
• Reports unusual incidents through appropriate Risk Management, clinical and safety channels.
• Ensures clients’ rights are protected.

Requirements