What are the responsibilities and job description for the Bilingual Front Desk Receptionist English/Spanish position at Saint Joseph Clinic,P.C.?
`Do you consider yourself to be an individual full of integrity and always willing to help others? Are you detail-oriented and professional? Does the healthcare field interest you? Our medical office has been serving the community for 17 years and needs a new medical receptionist. If you can maintain a flexible schedule and multitask every single day, you’ll fit right in with our highly skilled medical team. You will make a real difference in the lives of our patients as you provide them with valuable information to improve their lives.
Job Responsibilities
- Greet visitors as soon as they enter, determine their needs and direct them to the proper area of the facility
- Collect information from patients, including insurance information, money for copays, and contact information to put into the company’s software system
- Answer the telephone and redirect calls to the appropriate staff member, and respond to voicemails in a timely manner
- Maintain medical record database to ensure patient information is kept up to date, and provide patient information to other doctor offices when a patient decides to switch providers
- Perform additional administrative functions when needed, which can include providing patients with aftercare information and contacting patients to collect invoice payments
*Job Skills & QualificationsRequired:
- Experience handling multiple phone lines.
- Professional attitude and appearance.
- Strong customer service skills.
- Effective interpersonal skills.
- Ability to be resourceful and proactive when issues arise.
- Excellent organizational skills.
- High school diploma or equivalent
- Basic knowledge of standard medical terminology
- Experience as a Receptionist, Front Office Representative or similar role is preferred.
Job Type: Full-time
Benefits:
- 401(k)
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- Chattanooga, TN 37421 (Required)
Ability to Relocate:
- Chattanooga, TN 37421: Relocate before starting work (Required)
Work Location: In person