What are the responsibilities and job description for the Manager - Primary Care Medical Office position at Saint Joseph Health System?
Saint Joseph Health System is proud to now offer Daily Pay. Work Today, Get Paid Today!
Why Saint Joseph Health System?
At Saint Joseph Health System, our values give us strength. That character guides every decision we make - even when those decisions are complicated, costly or hard. We honor our mission to care for every man, woman and child who needs us by investing in technology, people and capabilities that allow us to set the standard for quality care.
What we offer:
- Benefits first day of employment (Including: Medical, Dental, Vision, PTO, Life, STD/LTD)
- Daily Pay
- Retirement savings account with employer match
- Generous paid time off programs
- Employee referral incentive program
- Tuition/professional development reimbursement
- State of the art equipment
- Supportive team approach
- Unlimited CEU’s
About the job
The Medical Office Manager is responsible for planning, organizing, directing, supervising and controlling the management and delivery of quality patient care, services and operational activities within assigned medical practice location(s).
What you will do:
- Operational Leadership – Manage and optimize clinic workflows, staffing, and patient service delivery.
- Financial Oversight – Develop and monitor budgets, track revenue, and ensure billing accuracy.
- Staff Management – Hire, train, and evaluate clinical and support staff while fostering a positive work culture.
- Compliance & Quality – Ensure adherence to healthcare regulations, accreditation standards, and safety protocols.
- Patient & Provider Satisfaction – Enhance patient experience, physician collaboration, and overall service excellence.
- Strategic Growth – Implement marketing strategies and process improvements aligned with organizational goals.
- Multi-Site Support – Ability to travel across multiple office locations as needed.
- This role is ideal for a proactive leader who excels in operations, team management, and patient-centered care.
Requirements:
Education: Bachelor’s degree or equivalent experience
Licensure: Current RN Indiana License (RN-IN) if position held by registered nurse.
Experience: Demonstrated supervisory experience and responsibilities with three to five years of progressive experience in a medical office practice or ambulatory medical service setting required. Acute healthcare management experience of two to three years in a mid to large size healthcare organization
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
