What are the responsibilities and job description for the Housekeeping Supervisor position at Saint Joseph Villa?
SUMMARY OF JOB:
Responsible for assisting in supervising the daily activities of the housekeeping department in accordance with federal, state, and local standards and Villa policies and procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Train and meet daily with staff to discuss housekeeping schedule of the day.
- Meet with members of other departments to coordinate housekeeping activities, as needed.
- Inspect equipment to maintain and to make sure all equipment is in good working condition.
- Assist in planning and organizing work schedules; direct, supervise and evaluate housekeeping personnel to insure adequate service for all areas of the facility.
- Inventory housekeeping supplies and equipment; requisition new or replacement supplies and equipment.
- Substitute on Infection Control and/or any other committee, as requested. Assist with Pest Control Program.
- Inspect and evaluate the physical condition of the Villa. Recommend painting, repairs, furnishing and refurbishing, relocation of equipment, and reallocation of space to improve sanitation, appearance and efficiency.
- Attend department and staff meetings/in-services.
- Report all accidents/incidents to the Director.
- Keep Director apprised of any problems/concerns within the Housekeeping Department.
- Adhere to the Organization’s Policies and Procedures covering Privacy and Security in compliance with HIPAA regulations.
- Complete annual compliance and HIPAA training and exhibit behavior as set forth by the Code of Compliance in the performance of their duties.
- Adheres to the Organizations Policies and Procedures regarding the Compliance Program of the organization and is timely in reporting any possible concerns.
- Follows all local, state and federal regulations as they pertain to their position.
- Adhere to the Organization’s Policies and Procedures covering Privacy and Security in compliance with HIPAA regulations.
STANDARDS OF EXCELLENCE
STANDARD | EXPECTATION |
Spirit of Unity and Teamwork | Willing to assist and support co-workers; flexible to a change in work assignment; participate in team meetings; value the contributions of all and include all in decisions that will affect them. |
Respect | Recognize the dignity and value of each person; appreciate, embrace and celebrate diversity; speak to others and about others in a kind manner; respond to and give direction with emotional control; maintain privacy and confidentiality in personal matters; always knock on the door before entering a room; treat the property of others carefully and responsibly. |
Spirit of Hospitality and Relationship Building | Greet each person I meet; welcome new residents, families and co-workers; courteous and friendly in manner; build positive relationships. |
Communication | Listen attentively to others and respond respectfully; share important information with those that need to know; address concerns with the appropriate persons and work with them together to resolve the concerns. |
Responsibility, Sense of Ownership and Stewardship | Assumes responsibility for the Villa’s reputation; open to new ideas and new approaches to the job. |
Compassionate Care and Service | Respond to residents needs in a timely manner; take time to speak with family members; give timely feedback to persons who express concerns; foster a healing environment within the Villa community |
EDUCATIONAL REQUIREMENTS:
- Minimum high school diploma or equivalent
EXPERIENCE/KNOWLEDGE/SKILLS:
- Minimum of 5 years of housekeeping experience with progressively increasing people oversight responsibilities
- Knowledge of housekeeping tasks
- Flexibility in schedule
- Ability to instruct / train and give direction
- Ability to give feedback to others
PHYSICAL AND ENVIRONMENTAL REQUIREMENTS:
- Moderate, heavy physical effort
- Lift/carry up to 30 lbs.
- Frequent kneeling/crouching/reaching
- Frequently stooping/bending
- Frequently moves/lifts equipment and supplies
- Frequently pushes carts/platforms/furniture/flatbeds
- Ability to communicate verbally and in written communications
- Reading/seeing/requires far and near visual acuity, field vision and color vision to read written communications
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