What are the responsibilities and job description for the Telephone Operator position at Saint Luke's?
Job Description
Answers inbound calls to the switchboard distributing the calls to the appropriate department or individual. Handles all emergency events in a calm and efficient manner following the established process for the facility in which the emergency event occurs. Provides helpful information to internal and external callers. Maintains detailed documentation in the appropriate communication logs. Dispatches Security requests using two way radios in a timely manner. Monitors alerts and alarms and notifying appropriate departments or individuals when required. Assists with mentoring and training of new employees. Must be able to able to work at both the Plaza and Smithville campus.
Schedule:
Physically Located at Plaza
Thursdays - Sundays, 9:30AM - 8PM
Requirements:
Must be flexible to work at Saint Luke's North Hospital - Smithville when business needs arise.
Job Requirements
Applicable Experience:
Less than 1 year
Job Details
Full Time
Day (United States of America)
The best place to get care. The best place to give care . Saint Luke's 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke's means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter.
Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.
