What are the responsibilities and job description for the Customer Engagement Coordinator position at Saint Solutions?
Overview
We are seeking a dedicated and organized Coordinator to join our team. The ideal candidate will play a crucial role in ensuring smooth communication between clients and our services. This position requires strong administrative skills, attention to detail, and a commitment to providing exceptional customer service. If you thrive in a fast-paced environment and possess excellent time management abilities, we encourage you to apply.
Responsibilities
- Serve as the primary point of contact for clients, addressing inquiries and providing information about our services.
- Trouble shoot and resolve product issues and concerns.
- Manage client appointments and schedules, ensuring efficient use of time and resources.
- Document and update customer records based on interactions.
- Perform data entry tasks accurately and promptly, maintaining up-to-date records in our systems.
- Discover strategic business opportunities through cross functional collaboration.
- Implement marketing plans including product positioning, campaign strategies, and market insights.
- Collaborate with other departments to ensure client needs are met effectively.
- Maintain a professional demeanor while fostering positive relationships with clients.
Experience
- Familiarity with data entry processes and administrative tasks is essential.
- Strong customer service skills with the ability to manage multiple priorities effectively.
- Excellent time management skills to ensure timely completion of tasks.
If you are passionate about providing outstanding support to clients and have the necessary skills to excel in this role, we would love to hear from you. Join us in making a positive impact on our clients' experiences!
Job Type: Full-time
Pay: $700.00 - $750.00 per week
Benefits:
- 401(k)
- On-the-job training
Shift:
- Day shift
Work Location: In person
Salary : $700 - $750