What are the responsibilities and job description for the Retention and Registration Specialist position at Saint Xavier University?
- Summary
- The Retention and Registration Specialist is a vital role focused on supporting university-wide retention initiatives and ensuring the timely, accurate registration of all students. This position is dedicated to fostering a positive and supportive environment that promotes student success, persistence, and engagement across all academic levels and demographics.
This role requires a proactive and data-driven professional capable of designing and implementing innovative retention strategies, streamlining registration processes, and collaborating with stakeholders to enhance the student experience. The Retention and Registration Specialist will play a key role in advancing institutional goals by utilizing best practices and informed decision-making to drive positive outcomes. This role reports to the Executive Director of Advising and Career Readiness. - Essential Duties & Responsibilities
- Develop, implement, and assess comprehensive retention strategies that address the needs of students, particularly graduate and adult students.
- Analyze student success trends using platforms like Navigate and other data tools to inform decision-making and improve retention efforts.
- Prepare regular reports on retention analytics, registration trends, and related metrics for leadership review.
- Collaborate with academic advisors, faculty, and other stakeholders to identify and address barriers to registration, student success, and persistence.
- Work closely with academic advising leadership and academic departments to assess seat availability for course registration, facilitating meetings as needed to address course needs.
- Research and integrate best practices in retention to enhance the student experience across the university.
- Develop and lead retention campaigns and outreach to drive the enrollment and re-enrollment of current and stop-out students.
- Streamline and optimize registration processes in coordination with advising leadership, ensuring accessibility and efficiency for all students.
- Serve as a Navigate360 administrator, addressing technical issues, enhancing system functionality, and training faculty on effective system use to support retention initiatives.
- Collaborate with academic departments to identify curriculum and policies impacting registration practices, removing barriers in the advising process.
- Assist in planning and developing new student orientation (ROAR) to meet the needs of prospective students.
- Organize and participate in outreach events, workshops, and information sessions to engage students and address concerns.
- Leverage parent and family outreach to support enrollment and registration initiatives.
- Serve on councils and committees to represent student success and retention efforts.
- Qualifications
- Bachelor's degree required. Master's degree preferred.
- Experience in higher education administration, particularly in student services and academic advising.
- Proficiency in student information systems and data analysis tools, with familiarity in Navigate360 preferred.
- Strong understanding of student development theories and best practices in retention strategies.
- Highly organized, detail-oriented, and skilled in project management and problem-solving.
- Ability to learn and adapt to policies, processes, and procedures quickly.
- Additional Expectations
We inspire success by working together to provide meaningful, personalized service in a spirit of excellence. SXU seeks candidates that deliver value-added services in a responsive, collaborative, effective, and respectful manner.
The University is committed to diversity and encourages applications from individuals with a wide variety of backgrounds and experiences. Saint Xavier University affirms its position as a Catholic institution, inspired by the heritage of the Sisters of Mercy, and asserts its rights to employ persons who subscribe to the mission, vision and core values of the University.
Saint Xavier University is an Equal Opportunity Employer that makes all decisions regarding recruitment, hiring, promotions and all other terms and conditions of employment without discrimination on the grounds of race, color, creed, sex, religion, national or ethnic origin, age, physical or mental disability, veteran status or other factors protected by law. Hiring decisions will be based on the bona fide occupational qualifications of each applicant.
