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Subject Matter Expert (SME)

Saisystems Health
Shelton, CT Full Time
POSTED ON 4/1/2025
AVAILABLE BEFORE 5/14/2025

Job Title: Subject Matter Expert (SME)
US Healthcare Domain Employment Type: Full-Time

We are seeking an experienced Subject Matter Expert (SME) with a strong background in post-acute care, long-term care, and expertise in EMR/EHR systems. If you are passionate about healthcare technology and possess deep industry knowledge, we invite you to join our mission to revolutionize the way healthcare operates. Key Responsibilities 1. Client Business Understanding o Analyze and understand the end-to-end business workflows in post-acute care and long-term care settings. o Collaborate with stakeholders to identify client challenges and deliver tailored solutions. 2. Support Sales with Use Cases and Solutions o Work closely with the sales team to design use cases, workflows, and solution blueprints specific to post-acute and long-term care clients. o Present solutions that demonstrate the value of our products in addressing client pain points. 3. Requirement Documentation o Gather and document client requirements to create comprehensive product requirement documents (PRDs). o Ensure all requirements align with client needs and healthcare industry standards. 4. Validate Product Solutions o Review and validate solutions developed by the product team, ensuring alignment with post-acute and long-term care workflows. o Provide constructive feedback to refine product functionality and usability. 5. Solution Design and Implementation o Design and implement scalable solutions for clients, leveraging your expertise in post-acute and long-term care. o Serve as a trusted advisor to both the development team and clients, ensuring successful deployment and adoption. 6. Regulatory Compliance and Industry Standards o Stay updated on evolving healthcare regulations, including HIPAA, HITRUST, HIE, PHI, and other compliance standards. o Ensure all solutions meet or exceed regulatory and security requirements. 7. EMR/EHR Expertise o Leverage experience working with a wide range of EMR and EHR systems used in post-acute and long-term care settings. o Provide guidance on system integrations, interoperability (HL7, FHIR, X12), and best practices. Qualifications * Education: Bachelor's degree in Healthcare Administration, Computer Science, or a related field (Master’s degree preferred). * Experience: o Minimum of 5 years in the US Healthcare domain, focusing on post-acute care and long-term care. o Proven experience in developing and implementing solutions for EMR/EHR systems in healthcare settings. o Strong understanding of workflows and operational challenges in post-acute and long-term care environments. * Technical Knowledge: o Proficiency in interoperability standards such as HL7, FHIR, X12, and healthcare regulations including HIPAA, HITRUST, HIE, and PHI. o Exposure to a broad range of EMR/EHR platforms (e.g., Epic, Cerner, PointClickCare, Allscripts, Athenahealth). * Skills: o Exceptional analytical and problem-solving abilities. o Excellent communication and presentation skills to convey complex ideas to diverse audiences. o Ability to manage multiple projects and prioritize tasks effectively

Job Type: Full-time

Pay: From $80,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance

Ability to Commute:

  • Shelton, CT 06484 (Preferred)

Ability to Relocate:

  • Shelton, CT 06484: Relocate before starting work (Preferred)

Work Location: In person

Salary : $80,000

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