Demo

Account Manager - Automotive Industry

Saisystems Technology
Farmington, MI Full Time
POSTED ON 12/14/2024
AVAILABLE BEFORE 2/13/2025
Job Description

Job Purpose

Account Manager serves as the liaison between the company and their customers, establishing strong relationships. Prior experience with the Big 3 and Tier 1 automotive suppliers is preferred.

Primary Responsibilities

Account Manager will perform a wide range of duties including but not limited to the following:

  • Build and strengthen customer relationships to achieve long-term goals and partnerships
  • Work with sales team members and internal engineering teams to develop marketing plans
  • Ensure customers are receiving services that are within the budget requirements
  • Meet with customers via phone, email, or on site to assist in technical aspects of specific requirements for a project
  • Generate technical sales proposals and contracts
  • Assist with technical presentations and demonstrating how products meet our customer’s needs
  • Assist in development and reporting of sales pipeline
  • Manage and interpret the customer’s requirements – understanding client’s needs and expectations
  • Research options and request quotes from outsourced suppliers that will complete the overall work proposal
  • Identify areas that can be improved to meet customer satisfaction and gain repeat business
  • Generate costing spreadsheets accounting for labor, equipment, and overall costing
  • Maintain records of all communication with customers and vendors
  • Work closely with Operations Manager to develop schedules and deliveries
  • Coordinate and attend trade shows, conferences, and other marketing events
  • Assist in marketing strategies to understand or acquire new customers
  • Assist in development of marketing material
  • Perform and assist with other duties as assigned

Qualifications

  • Ability to understand high level operation of IWT’s automation equipment
  • Ability to read 2D plant layouts and use that information to identify the correct equipment offering for each application
  • Ability to read and understand detailed customer specifications and use that information to create detailed proposals
  • Ability to speak in front of groups and give presentations
  • Highly organized and able to prioritize
  • Excellent oral and written communication skills
  • Ability to multi-task
  • Detail oriented
  • Team player and works well with others
  • Proficient in Microsoft Office Suite including Projects and Excel
  • Must wear proper Personal Protective Equipment (PPE) when required
  • Valid driver’s license and have or be able to acquire a valid passport

Education

Bachelor’s degree in Engineering, Sales, Marketing, Business Administration, or equivalent experience required

Experience

Minimum of 3-10 years’ experience in related field

Work Conditions

This job operates in both office and plant environments. This role uses standard office equipment such as computers, phones, photo copiers, filing cabinets, fax machines, hand tools, and other machines

Physical Requirements

Ability to stand and lift components up to 50 lbs.

Direct Reports

This position has no supervisory responsibilities.

Travel

Overnight and abroad travel is occasionally required (20% - 30% Travel)

Company Description

SAI Systems was established in 2008 with a view to provide Staffing and Technology solutions to Small and Medium Businesses in the Metro Detroit Area. Over the last decade, we have grown to specialize in staffing in areas of Engineering and IT Services. SAI Systems is a fully women owned small business and was founded in Detroit, Michigan.

SAI Systems was established in 2008 with a view to provide Staffing and Technology solutions to Small and Medium Businesses in the Metro Detroit Area. Over the last decade, we have grown to specialize in staffing in areas of Engineering and IT Services. SAI Systems is a fully women owned small business and was founded in Detroit, Michigan.

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