Manager, Facilities

Job Description:

Who We Are:

Saks Global is a world-renowned luxury ecommerce destination. The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world.

On its website and app, Saks offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home décor and more. In addition to the shopping experience, customers come to Saks for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services. The company is driven by significant enhancements to its platforms and offerings, with the goal of becoming the preeminent destination for luxury internationally.

Role Summary:

Reporting to the VP Facilities, the Site Manager will support all related to work orders, approvals, invoicing, manage expense budgets, and is responsible for the effective coordination of all resources to ensure the sustained operational readiness and physical integrity of the Property.

They will oversee the work of third-party service providers, ensure the most cost-effective means to complete repairs/maintenance and that all services are completed within approved budgets, resolve complex issues, and ensure appropriate resolution; and is responsible for the completion of capital projects within budget and agreed timelines.

This position will require off-hour and weekend interaction.

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Key Qualifications:

• A minimum of 5 years’ progressive experience in the Facility Management industry and demonstrated success in leading / mentoring / training a facilities team.

• BOMA &/or PMP certification or equivalent would be an asset.

• Preference will be given to individuals with a background in retail and/or public facilities.

• Certification in Construction Project Management, Electrical, HVAC, Vertical Transportation, or Fire Suppression would also be an asset.

• PC literacy and demonstrated capability with Windows, Microsoft: Word, PowerPoint, Excel, Outlook, and Project. (Service Channel System experience a plus)

Who You Are:

• Have an eye for detail and a capacity for creative problem-solving and often go beyond to meet and exceed deadlines.

• Possess a superior understanding of building operations and able to develop solutions to complex technical issues and prioritize execution such that solutions minimize impact on business and add value to the building and/or life cycle of the operational assets.

• Customer-centric, putting the needs of internal and external customers first.

• A top performer who has demonstrated progressive success in leading/mentoring team members and third-party vendors

• Professional and act with integrity when networking and managing relationships with a variety of internal and external customers.

• Set and communicate a sharp vision. You drive positive outcomes through objectives and measurable success.

Role Description:

• Ensure daily operations are conducted with a strong commitment to customer service, and with an approach that adds value and extends asset lifecycles.

• Lead and mentor the Facilities Team members, assess resources, and provide recommendations to ensure they have the skills and resources they need to be successful in their roles.

• Provide support and advice to the Facilities Team for complex issue resolution and assume the lead management role in any crisis resolution; liaise with internal and external resources to contain the crisis and minimize damage and business disruption and return the store to regular operations as efficiently as possible.

• Contribute to Annual Operating and Capital Budget preparation and provide regular variance analysis and recommendations to leverage resources for maximum results and efficiency; identify repetitive issues and recommend/implement appropriate solutions.

• Review and approve proposals and invoices within approval limits.

• Ensure full compliance with all Authorities Having Jurisdiction

• Ensure compliance with Health and Safety Legislation and Standards

• Ensure all company policies and procedures are followed.

• Research new and innovative ways to reduce energy footprint within locations; use available reports and methods to research, identify, and resolve specific faulty equipment, overuse, or noncompliance to company guidelines.

How Often You May Travel:

• Up to (10-20%)

Your Life and Career at Saks:

• Exposure to rewarding career advancement opportunities

• A culture that promotes a healthy, fulfilling work/life balance

• Benefits package for all eligible full-time employees (including medical, vision and dental).

• An amazing employee discount

At this time, we are not providing immigration sponsorship/support for this role.

Thank you for your interest with Saks. We look forward to reviewing your application.

Saks provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Saks welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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  The above expected salary range may have some variability based upon factors including, but not limited to, a candidate’s overall experience, qualifications, and geographic location. If you are interested in the role, we encourage you to apply and, if selected to move forward in the interview process, you will have a chance to speak with our recruitment team regarding your specific salary expectations.