What are the responsibilities and job description for the Collections Specialist position at Salem Radiology Consultants?
The Collections Specialist facilitates collections of overdue payments from patients receiving services from SRC.
Duties/Responsibilities
Duties/Responsibilities
- Requests and pursues payment on delinquent accounts via communication with account holder.
- Follows established guidelines to review and update account status.
- Maintains a log of payment promises and pertinent account details, schedules follow-up communication with account holder.
- Monitors accounts receivable and cash receipt reports.
- Creates and sends sales invoices to patients.
- Enter invoices into patient payment portals when required.
- Processes credit memos as required.
- Consistent follow-up with patients on collection of past due invoices.
- Assist in the month end closing as needed.
- Research and resolve open account balances.
- Maintains professional communication when interacting with patients over the phone or via email.
- Performs other related duties, as required.
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Strong analytical and problem-solving skills.
- Ability to read, understand and follow written instructions.
- Proficient with Microsoft Suite.
- High school diploma or GED.
- At least two years related experience (preferred).
- Sitting for 7-8 hours/day.
- Requires eye-hand coordination, finger dexterity.
- Must be able to view computer screens for long periods.
- Ability to read on computer screens and type on computer keyboards required.
Salary : $18 - $24