Community Manager

The on-site Community Manager serves as the primary point of contact for the Salemtowne Civic Association (SCA) office, performing administrative, recordkeeping, compliance, and bookkeeping activities. This role supports the Board of Directors, Committees, and owners/residents by maintaining records, coordinating communications, and ensuring policy compliance. The Community Manager must be (or become) well-versed in SCA’s Governing Documents, Oregon HOA Statutes, and operational best practices to support Board activities and ensure smooth and efficient operation of the organization. This position reports to a designated Board Member.

Responsibilities & Duties

• Serve as the primary point of contact for the office including communication via in-person walk-ins, telephone, email, and post/mail in a professional and helpful manner.
• Maintain owner/resident information and related documents in appropriate digital and hard copy files and archives.
• Be responsible for organizing, maintaining and distributing physical and digital records, as needed for the: Board, Committees, Clubs, Events, Owners/Residents, and other Salemtowne related items.
• Foster strong relationships with Board Members and other resident volunteers by providing clear, courteous, and timely communication to support community engagement and participation.
• Attend Board Meetings and perform tasks as directed by the Board.
• Be well-versed in Oregon HOA statutes, SCA Governing Documents, and Board policies and procedures, providing guidance on compliance during meetings and communications.
• Assist the Board to ensure adherence to financial policies, legal requirements, and accounting standards while supporting audits and tax filings.
• Prepare owner/resident assessment and fee notices and maintain accounts receivable and collections.
• Process financial transactions in Quickbooks and maintain financial records.
• Process payroll accurately and on schedule, ensuring compliance with state and federal regulations. File required tax documents, including state and federal tax filings, payroll taxes, and other compliance-related reporting. Maintain records and ensure adherence to employment and financial policies.
• Assist the Finance Committee with the annual budget.
• Maintain financial records for the SCA in cooperation with the Board.
• Prepare monthly financial reports.

Required Qualifications & Skills

• Successful completion of a federal, state, and civil background check.

Preferred Qualifications & Education

• Associate’s or Bachelor’s degree in Business Administration, Finance, Accounting, or a related field (or equivalent experience).
• Prior experience in HOA administration or property management.
• Knowledge of Oregon HOA regulations and financial compliance (or willingness to complete training).
• CPR and first-aid certification (or willingness to obtain).

Work Environment & Schedule

This is a full-time, on-site position at the Salemtowne office, requiring 40 hours per week. Some meetings may take place outside of standard office hours.

The Community Manager’s schedule must prioritize availability to accommodate owners/residents and Board Members. Adjustments to the schedule may be made with prior approval from the Chair in writing.

Compensation & Benefits

• Salary: $60,000 – $80,000 annually, based on experience and qualifications.
• Health Insurance: 100% employer-paid health insurance for the employee through Kaiser Permanente, beginning after a 90-day probationary period.
• Retirement Plan: Employer contributions of up to 3% match to an Employee SIMPLE IRA Plan, beginning after a 90-day probationary period.
• Vacation:
• Accrues up to five (5) workdays per year, beginning after the first year of service.
• Increases to two weeks (10 days) after three (3) years of service. Increases to three weeks (15 days) after ten (10) years of service.
• Sick Leave: Eligible after a 90 day probationary period and accrues at a rate of four (4) hours per month, prorated, with a maximum accumulation of 30 days (240 hours).
• Paid Holidays: 11 paid holidays per year.
• Professional Development: Opportunities for relevant training and professional growth.
• Salemtowne Facility access “as a resident”, including Golf Course and other amenities.
• Proficiency in Microsoft Word, Excel, Google Docs, QuickBooks, and Adobe Premier.
• Strong written, verbal, and interpersonal communication skills for engaging with owners/residents and vendors.
• Excellent organizational, time management, and multitasking abilities.
• Detail-oriented with experience in recordkeeping, bookkeeping (AP/AR, payroll, budget monitoring), and financial reporting.
• Self-motivated with the ability to work independently while collaborating effectively with the Board and community members.
• Familiarity with HOA governance, financial policies, and Oregon HOA statutes or willingness to complete training.
• Ability to attend Board meetings, record minutes, and provide policy guidance (with training).
• Sensitivity to working in a 55 community.
• Valid Oregon driver’s license.
• Bondable.

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Benefits:

• Health insurance
• Paid time off
• Retirement plan

Schedule:

• Day shift
• Monday to Friday

Application Question(s):

• Do you have any experience working for a Homeowner's or Civic Association? If so, please provide detail here and/or on your resume.

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Salem, OR 97304 (Required)

Ability to Relocate:

• Salem, OR 97304: Relocate before starting work (Required)

Work Location: In person

Salary : $60,000 - $80,000