Medical Office Administrator

Join Our Team!

We are a family medicine practice with an integrative approach to healthcare, serving a friendly, family-oriented patient base in Shelton, CT. Our office provides a welcoming and supportive atmosphere, where teamwork and patient care come first. We are seeking a highly organized, professional, and detail-oriented Administrative Assistant to support daily office operations and work directly with the Office Manager to ensure smooth office functionality. If you thrive in a positive, patient-centered environment and enjoy working in healthcare, this could be the perfect opportunity for you!

Responsibilities:

Front Desk & Patient Services

• Greet and check in patients with a warm, friendly attitude
• Schedule and confirm patient appointments via phone, email, and online systems
• Handle patient inquiries and direct calls to appropriate team members as needed
• Collect co-pays, deductibles and process payments

Patient Coordination & Communication

• Follow up with patients regarding upcoming appointments, test results, and treatment plans
• Assist new patients with intake paperwork and ensure all required documents are completed
• Maintain positive relationships with patients, providing a welcoming and professional experience

Billing & Insurance Support

• Verify patient insurance coverage and update records accordingly
• Explain basic billing and payment policies to patients

Administrative & Office Support

• Maintain and organize patient records in compliance with HIPAA regulations
• Prepare and update office documents, reports, and correspondence
• Order office and medical supplies as needed
• Ensure a clean and professional office environment

Office Operations & Compliance

• Ensure all patient files and medical records are accurately maintained and securely stored
• Monitor inventory levels of office and medical supplies, placing orders as needed
• Assist with compliance documentation for OSHA and HIPAA regulations

Technology & Data Entry

• Accurately enter patient demographics, insurance details, and appointment notes into the EHR system
• Maintain email correspondence and office communications with patients and vendors
• Troubleshoot basic technical issues related to office equipment and software

Team Support & Special Projects

• Assist in coordinating staff meetings, training sessions, and office events
• Support marketing efforts such as social media updates or patient outreach (if applicable)
• Help Office Manager implement efficiency improvements in office workflow

Qualifications:

✔ Prior administrative experience in a medical office

✔ Strong customer service and communication skills

✔ Proficiency with electronic health records (EHR) and Microsoft Office or Google Documents

✔ Ability to multitask and prioritize in a busy environment

✔ Attention to detail and ability to handle confidential information

Job Type: Full-time

Pay: $20.33 - $21.18 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Employee discount
• Free health screenings
• Gym membership
• Opportunities for advancement
• Paid sick time
• Paid time off

Medical Specialty:

• Holistic Medicine
• Hyperbaric Medicine
• Primary Care

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Medical office: 1 year (Preferred)

Ability to Commute:

• Shelton, CT 06484 (Preferred)

Work Location: In person

Salary : $20 - $21