What are the responsibilities and job description for the Call Center Customer Service Agent position at Sales Bizlab?
Description
SalesBizLab We are is seeking a Call Center Customer Service Agent to provide excellent customer support by handling inquiries, resolving issues, and ensuring a positive experience for clients. The ideal candidate has strong communication skills, a customer-first mindset, and the ability to work efficiently in a fast-paced environment.
Job : Full time
Monday to Friday
Weekends free
Pay Range : 1100 - $1250 weekly
THIS WILL BE AN ON-SITE JOB
Location : Atlanta, GA
Key Responsibilities :
- Answer inbound calls and respond to customer inquiries professionally.
- Resolve customer complaints and provide accurate information about products or services.
- Process orders, returns, and account updates as needed.
- Maintain detailed records of customer interactions in the company's database.
- Meet or exceed performance metrics, including response time and customer satisfaction.
- Collaborate with other departments to address customer concerns effectively.
Qualifications :
Bonus Points :
Learn More
Salary : $1,100 - $1,250
