Benefits Representative

We are looking for a work from home HR Employee Benefits Representative to assist employees and clients in understanding and managing their benefits packages. In this fully remote role, you will provide guidance on health, retirement, and other employee benefits, ensuring a smooth and positive experience. If you have a background in human resources, benefits administration, or customer service, this is a great opportunity to work from home while supporting employees with their benefit needs.

• Assist employees and clients with benefits enrollment, eligibility, and claims resolution.
• Provide detailed explanations of health, dental, vision, retirement, and leave benefits.
• Respond to inquiries via phone, email, and chat, ensuring accurate and timely assistance.
• Maintain and update records in HRIS and benefits administration systems.
• Collaborate with HR, payroll, and insurance providers to ensure seamless benefits administration.
• Stay updated on compliance regulations (ACA, FMLA, COBRA, HIPAA) and company policies.

• High school diploma or equivalent; associates or bachelors degree preferred.
• 1 years of experience in benefits administration, HR, or customer service.
• Strong communication and problem-solving skills with a client-focused approach.
• Ability to work independently in a remote environment while handling confidential information.
• Experience with HRIS, benefits portals, or customer support tools is a plus.

• Knowledge of employee benefits programs and regulations.
• HR or benefits-related certification (e.g., CEBS, PHR, SHRM-CP) is a plus.
• Bilingual abilities are a plus.

• Salary: $85,000 - $105,000 per year (based on experience).
• Benefits: Health, dental, vision, 401(k), and paid time off.
• Work-Life Balance: 100% remote position with flexible hours.
• Career Growth: Training, leadership development, and professional certifications.