Solutions Engineer

Job Description

Job Description

Why SalesApe?

Join SalesApe, one of the fastest-growing AI companies, recognised as a leader in cutting-edge AI technology and backed by over $20 million from top VCs.

We’re at the dawn of a powerful evolution, set to transform society with our tech. Our mission? To tackle inequality by empowering a huge market of non-tech SMBs—93% of all businesses, think construction, automotive, real estate, and more. While the tech industry has compounded its growth with computing power, these businesses have been technically starved.

With AI agents and our natural language interface technology, we’re unlocking huge productivity gains for our clients. It’s deeply rewarding to see firsthand the transformation in small businesses as they embrace their agent—not just as a tool, but as a trusted, hard-working member of their team. The emotional bond our clients feel toward their agent is undeniable—they often tell us their ‘Ape’ has become part of the family. Our vision is to become the ‘ brain’ of a business spinning out agent worker, freeing up time and simplifying operations, to ensure humans spend more time in real-life interaction.

If you’re ready for intense, high-energy, meaningful work, come make a real impact with us at SalesApe

Founder Elevator Pitch on our Mission and Purpose :

As we started building with large language models and AI-powered natural language interfaces, I had an aha moment. It hit me just how significant this inflection point is : compute—the raw power of computers—is now accessible to people who don’t use computers."

And when I thought about that, I realized the closest invention humanity has seen to this shift was electricity. When electricity arrived, it didn’t just light up homes—it transformed industries, democratized wealth, and empowered everyone, from factory owners to farmers, to grow and thrive. Today, with AI, we have the opportunity to do the same for the real economy."

For the last two decades, the tech industry has had an incredible advantage. Computers have been like co-pilots for us, quietly amplifying our productivity and enabling us to grow faster than ever before. But 95% of businesses—builders, plumbers, and real estate agents—have been technically starved. These businesses make up 50% of GDP, five times larger than the entire tech industry, but they’ve never had access to the tools they need to compete."

This is the inequality we’re solving. APE AI is democratizing technology, bringing the power of compute to businesses that have been left behind. And what’s so rewarding is that we’re not just helping faceless corporations—we’re empowering real people. Small business owners who pour their hearts into their work. People whose success directly impacts their families, their communities, and society at large. It’s deeply rewarding to see firsthand the transformation in small businesses as they embrace their agent—not just as a tool, but as a trusted, hard-working member of their team."

For me, this mission is personal. I’ve spent my career building companies that encourage people to connect in real life, to be physically active, and to engage with their communities. This isn’t just about productivity—it’s about health, happiness, and thriving societies. Humans weren’t built to spend their lives staring at screens. We’re wired to interact, to move, to be part of the real world. And what excites me is that Ape AI is helping to make this possible—empowering businesses that create real-world value to thrive at the same pace as the tech giants."

This isn’t just about technology. It’s about fairness. It’s about giving the power of compute to the people who need it most, so they can grow, thrive, and make a difference. That’s our mission, and it’s something we can all be proud of.

Role Overview :

SalesAPE.ai seeks a highly motivated B2B Solutions Engineer to go deep and truly understand the product and needs of our prospective and existing clients to find the solutions that drive the best results. You'll be instrumental in understanding client needs, demonstrating our AI SDR capabilities, and helping the team deploy our technology efficiently. This role is ideal for a self-managing, growth-oriented individual with a proven track record in self-learning and enhancing their skills.

Key Responsibilities :

Deeply understanding the technical deployments of our AI agents that drive the best customer experiences and return on investment for our clients

Joining sales calls to listen carefully to the problem being solved and the features that we would need to deploy to drive value

Providing technical support and consultation on calls

Obsessing over AI agent conversation quality on a daily basis, reviewing all interactions for clients in on boarding / POC and methodically creating a structured action plan for improvements

Working directly with the clients to implement these improvements and systematise the way this is done at scale by working with the customer success team

Taking hands-on approach to AI agent prompt design and knowledge structure

Keeping an active line of communication with the product team with clear feedback on the value of future feature improvements for our clients to guide the product roadmap

Completing security questionnaires and explaining our use of data to clients

Providing weekly performance reports to all clients and all stakeholders within the business, each with suggestions for improvements that would drive more value

Ultimately responsible for the conversion rate of clients beyond month 3 of their contracts, whether they are proof of concept agreements or full term agreements already

Requirements :

Passionate about working with the latest technology

Experienced with automation and AI prompt design

No code necessary, just need a creative building mindset and desire to be hands-on with technology

Great communicator with direct client service or account management experience

Experience working in or managing b2b and b2c sales journeys

Self-managing with a strong growth mindset.

History of self-learning through books, courses, and other resources to refine sales skills.

Renowned as a top performer in previous roles.

Skilled in digital communication and technology, especially video calls.

What We Offer :

A pivotal role in a fast-growing AI startup with a unique product offering.

Competitive compensation, including sales-driven incentives.

A chance to grow to lead a sales team in a high-growth market.

A collaborative, innovative, and supportive work culture.

Opportunities for professional growth in the emerging field of AI solutions.

Freedom and autonomy are our principal values.