What are the responsibilities and job description for the Front Desk for Established Salon in Jupiter position at Salon 26 North?
Job Summary
We are seeking a dedicated and personable Front Desk Agent to join our team. The ideal candidate will be the first point of contact for guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and the ability to handle various tasks efficiently in a fast-paced environment.
Responsibilities
- Greet and welcome guests upon arrival with a friendly demeanor.
- Manage the check-in and check-out processes efficiently.
- Handle guest inquiries and resolve any issues or complaints promptly.
- Maintain accurate records of guest information and transactions using the POS system.
- Process payments through cash register operations.
- Assist in stocking supplies and ensuring the front desk area is well-organized.
- Provide information about local attractions, services, and amenities to enhance guest experience.
- Collaborate with other departments to ensure seamless service delivery.
- Conduct product demos as needed to promote hotel services or amenities.
Requirements
- Previous experience in customer service or retail is preferred.
- Strong interpersonal skills with a focus on customer satisfaction.
- Basic math skills for handling transactions accurately.
- Familiarity with cash registers and POS systems is advantageous.
- Ability to supervise and coordinate tasks effectively within a team setting.
- Knowledge of retail math concepts is a plus.
- Experience in grocery store environments or similar settings is beneficial but not required.
- Must be able to work flexible hours, including weekends and holidays as needed.
Join our team as a Front Desk Agent where you can make a positive impact on our guests' experiences while developing your skills in a dynamic environment!
Job Type: Full-time
Pay: $15.00 per hour
Benefits:
- Employee discount
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
People with a criminal record are encouraged to apply
Experience:
- Salon Front Desk Software: 1 year (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: In person
Salary : $15