What are the responsibilities and job description for the Front Desk Receptionist (part-time) position at Salon Ciseaux?
About us
Salon Ciseaux is a small business in Winter Park, FL. We are a diverse organization built on integrity and communication, providing services that exceed expectations. Experiencing everyday at play..
Our work environment includes:
- Modern office setting
- Team goals
- Family atmosphere
### Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Support Representative. As a Customer Support Representative, you will be responsible for providing exceptional service to our customers and assisting them with any inquiries or issues they may have. This is an exciting opportunity to work in a fast-paced environment and contribute to the success of our company.
### Duties:
- Answer incoming customer calls and respond to customer emails in a professional and timely manner
- Provide accurate information about our products and services to customers
- Upsell additional products or services to customers when appropriate
- Conduct outbound calls to follow up with customers or provide additional information as needed
- Perform data entry tasks to update customer records and maintain accurate documentation
- Analyze customer feedback and provide suggestions for improvement to the management team
### Qualifications:
- Excellent phone etiquette and communication skills
- Ability to effectively upsell products or services
- Strong data entry skills with attention to detail
- Ability to analyze customer needs and provide appropriate solutions
- Comfortable making outbound calls to customers
- Proficient in English, both written and verbal
If you are a self-motivated individual who enjoys working in a dynamic team environment, we would love to hear from you. Apply today to join our team as a Customer Support Representative!
Job Type: Part-time
Pay: From $14.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- Employee discount
Schedule:
- Every weekend
- Monday to Friday
- Rotating weekends
Ability to Relocate:
- Winter Park, FL 32789: Relocate before starting work (Required)
Work Location: In person
Salary : $14