What are the responsibilities and job description for the Front Desk Receptionist position at Salon Cti of Appleton, LLC?
Salon Cti of Appleton is a vibrant and friendly salon dedicated to providing exceptional service to our clients. We pride ourselves on creating a welcoming atmosphere where both our team and clients feel valued and appreciated.
Job Description:
We are looking for a personable and organized Front Desk Receptionist to join our team. As the first point of contact for our clients, you will play a crucial role in ensuring their experience at our salon is positive from the moment they walk in.
Key Responsibilities:
- Greet clients warmly and create a welcoming environment.
- Manage appointment bookings and cancellations, both in-person and over the phone.
- Handle client inquiries and provide information about our services.
- Process payments and manage cash register operations.
- Maintain the cleanliness and organization of the reception area.
- Assist with retail sales of salon products.
- Communicate effectively with salon staff to ensure a smooth workflow.
- Handle any client concerns or complaints professionally and efficiently.
- Sales: Promote and sell salon services, retail products, packages, and gift cards to clients.
Qualifications
- Excellent customer service and phone etiquette
- Ability to manage multiple phone lines and calendar scheduling
- Strong organizational and time management skills
- Excellent communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Proficiency in using salon management software or willingness to learn.
- Ability to multitask and handle a busy environment.
- Previous experience in a customer service or receptionist role is preferred.
- Positive attitude and a team player.
- Sales experience or a strong aptitude for sales is a plus.
Job Types: Full-time, Part-time
Pay: $12.00 - $18.00 per hour
Expected hours: 18 – 24 per week
Benefits:
- Dental insurance
- Employee discount
- Life insurance
- Professional development assistance
Schedule:
- Day shift
- Evening shift
- Rotating weekends
Work Location: In person
Salary : $12 - $18