What are the responsibilities and job description for the Practice Manager position at SALT Dental Partners?
Overview
Alligator Dental is seeking an outstanding individual to join our team as the Practice Manager who will oversee our office in San Marcos, TX.
The Practice Manager enthusiastically leads and manages the overall operations of the practices and supports the company mission while developing a high performing practice team and cultivating positive relationships with providers and team members.
The Practice Manager contributes to the office success by effectively executing the company’s business model; promoting the company culture, mission and values; and ensuring consistent compliance with all key company programs, operating initiatives, and audits.
Responsibilities
- Ensure accurate timekeeping and approval of clinical staff timesheets.
- Manage clinical staffing schedules to ensure proper coverage and optimal patient flow.
- Use your own time efficiently and effectively to help provide guidance and positive influence within the practice.
- Ensure proper staffing levels to meet patient needs and operational demands.
- Participate in recruitment, onboarding, and training of new team members.
- Foster a positive, patient-first culture within the practice.
- Lead by example in professionalism, patient care, and teamwork.
- Step in and help in any and all areas of the practice (clinical skill/license permitting).
- Coach and develop existing team members to enhance their skills and performance.
- Address conflicts early, provide constructive feedback, and document coaching sessions.
- Ensure clear and consistent communication with partner doctors and associates.
- Schedule and lead monthly team meetings to ensure alignment and address any issues.
- Identify potential negative outcomes or risks early on and communicate them to the appropriate authority.
- Maintain accurate documentation of all coaching, situations, and feedback.
- Utilize support department resources and keep teams informed of changes in the practice.
- Maintain consistent check-ins with regional operations teams to ensure alignment on practice goals and strategies.
- Other duties as assigned.
Qualifications
- 3-5 years of proven experience in management including P&L oversight.
- Management experience leading a team.
- Previous management experience with a strong focus on team development skills to build and coach a high performing team.
- Excellent communication and interpersonal abilities.
- High attention to detail and organizational skills.
- Ability to meet OSHA, CDC, ADA, and HIPAA standards.
- Proficiency in dental practice management software and tools.
Preferred Qualifications
- A Bachelor’s degree is preferred or commensurate work experience from on-the-job management/leadership training.
- Dental management experience highly preferred.
- Bilingual (English/Spanish).
