What are the responsibilities and job description for the Practice Manager position at The Refinery Aesthetics + Wellness?
Practice Manager - Medical Wellness & Aesthetics
Full-Time
Are you the type of person who thrives in a purpose-driven, high-integrity environment where your leadership actually shapes the future of the business? Do you get energized by the idea of being the glue that holds a visionary team together while also having space to grow, learn, and make a real impact in people's lives? If so, keep reading—this might be the opportunity you didn’t know you were looking for.
We’re a fast-growing, medical wellness and aesthetics practice that’s changing the game in personalized, genetics-based medicine. Our clients are primarily high-achieving women in their 30s and 40s who are tired of the traditional “bandaid” approach to healthcare. They come to us seeking more energy, more confidence, and real answers—and we deliver, with a customized, whole-person approach that’s rooted in science, but backed by soul.
We are looking for a Practice Manager who isn’t just looking for a job—but a mission. Someone with the integrity to lead by example, the grit to roll up their sleeves when things get messy, and the self-awareness to grow with us as we scale.
What You’ll Be Doing:
- Partnering closely with the owner and providers to support the ongoing growth of our clinical services
- Managing daily operations and ensuring our patient experience reflects our high standards of care
- Leading and mentoring a small but mighty team with empathy, clarity, and accountability
- Creating and refining systems that improve efficiency, communication, and overall flow
- Managing staff schedules, ordering and inventory, and coordinating vendors
- Tracking key metrics and proactively solving issues before they become problems
- Contributing your voice and ideas to improve team culture and patient care
- Helping us create a workplace where people love to show up—not just because it’s their job, but because it’s their calling
What Makes You a Great Fit:
- You have a strong internal compass: you do what’s right, even when no one’s watching
- You’re resourceful and proactive—if you don’t know how to do something, you figure it out
- You crave growth and self-improvement and aren’t afraid to ask tough questions of yourself
- You’re emotionally intelligent and comfortable holding space for others while still setting clear boundaries
- You’re insanely organized, love a good checklist, and find satisfaction in seeing things run like a well-oiled machine
- You think in solutions, not complaints
- You show up as a steady, grounded presence—even when things get chaotic
- You’re excited by the future of personalized medicine and want to grow in a company that’s going places
What We Value (and You Should Too):
- Integrity > Impressive Resume: We care more about who you are than what titles you’ve held
- Character > Credentials: Industry experience is a bonus, but we’re after people who get our mission
- Culture Fit > Corporate Buzzwords: We’re creating something special here—and we need someone who adds to our vibe, not just fills a seat
What You’ll Get:
- A front-row seat to the future of medicine, with opportunities for career and personal development
- A collaborative, non-toxic work environment where your input matters
- The chance to build something meaningful alongside passionate, driven people
- Flexibility and autonomy to take ownership of your role
- Salary bonus potential based on performance and growth milestones
- Discounts on services and products
- A true sense of purpose
How to Apply:
If you read this and felt a “hell yes”—we want to hear from you. Skip the traditional cover letter and send us a brief message that tells us who you are, why this speaks to you, and what you’re most excited to bring to the table.