Civil Enforcement Officer – Hourly

Responding to citizen complaints, inspects commercial and residential sites to determine compliance with all zoning and design guidelines (i.e., landscaping, outdoor storage, inoperable vehicles, vehicle parking on private property, fences, signs, and other prescribed regulations). Issues notices of violation to the responsible party to correct the violation. Uses an appropriate level of explanation and presence of authority to gain agreements on compliance deadlines and avoid civil and court action.

Investigates complaints concerning unsafe housing, vacant building violations and weeds abatement. Determines appropriate action and follows through for compliance.

Completes housing inspections on apartment buildings with three or more units as per the city’s Rental Dwellings ordinance.

Inspects and abates code violations on vacant, boarded and nuisance properties as part of the city’s Dangerous Buildings code.

Prepares accurate written documents (notices of violation, letters, civil citations, and reports) with clearly organized thoughts and using proper sentence structure, punctuation, and grammar in order to convey the appropriate codes, facts, and statements. Develops written evidence in cases where legal action may occur.

Prioritizes work and responds promptly to citizen complaints. Performs outreach and educates citizens on city ordinances that promote strong, vibrant neighborhoods and communities.

Communicates effectively and persuasively with the public, management, and other City employees. Attends and represents the Division at various City and public meetings.

Organizes and coordinates with agencies (i.e., police, fire, health, and other agencies as necessary) to resolve complex community issues.

Comprehends and makes inferences from zoning maps, parcel maps, legal descriptions, property deeds, construction plans, specifications, and other related documents in order to conduct investigations and inspections to ensure compliance with code requirements.

Performs other related duties as assigned.

Two (2) years of customer service experience dealing with conflict resolution and handling customer complaints, case management, construction experience or experience in a closely related field. Post-high-school education in a related field may be substituted for the experiential requirement. This position may require experience in code enforcement, housing or building inspection work. Possession of an active Zoning Inspector, Property Maintenance/Housing Inspector and (4) Commercial or Residential Building, Mechanical, Electrical, or Plumbing Inspector certifications and license from the state of Utah as a Limited Inspector may also be required.

Graduation from high school or GED.

Must possess a valid state driver’s license or Utah driving privilege card.

Must be a minimum of 18 years of age.

Ability to work effectively with the public, including conflict resolution skills, and demonstrate outstanding customer service.

Adequate physical mobility to climb stairs, work in confined spaces and negotiate hazardous sites.

Demonstrated ability to read and write legibly and maintain accurate records.

Knowledge of modern office procedures, methods and equipment including computer equipment, applicable software programs, mobile devices, and applications.

Ability to handle pressure and fatigue due to daily exposure to considerable stressful situations and the ability to de-escalate potentially intense situations when interacting with the public.

Work experience associated with City building or zoning enforcement, such as investigating building, housing, zoning, licensing, municipal codes, and environmental ordinance violations.

Experience in working effectively with the public and various government organizations.

Experience in code enforcement, housing inspection, building construction, construction management, criminal justice, or experience in a closely related field and one or more ICC Zoning, Housing, Commercial or Residential certifications in Building, Mechanical, Electrical or Plumbing.

Considerable exposure to stressful situations due to regular human behavior. Exposure to disagreeable elements such as, extreme heat, cold, rain, ice, snow, environmental hazards and adverse living conditions.

Moderate physical activity. Requires the ability to walk, climb, push, pull and manage heavy objects (50 lbs. maximum).

Requires shift work including weekends, evening shifts and irregular hours in addition to regularly scheduled shifts on an as needed basis. Ability to work overtime hours as needed to cover special events.