What are the responsibilities and job description for the Technician, Lead Parking Enforcer position at Salt Lake Community College?
This position supports Salt Lake Community College (SLCC) and parking enforcement leadership in actively monitoring the usage of assigned parking facility(s) and interacting with faculty, staff, students, visitors, and vendors. The Lead Officer patrols assigned areas and issues tickets to overtime parking violators and illegally parked vehicles. Lead Officer may also assist with vehicle boots and or impounding vehicles parked in tow-away zones or that involve excessive citations in accordance with department policy and procedures. The Lead Officer will handle difficult situations with parking customers and solve complex problems. Lead Officer may perform preventive maintenance or repairs on parking equipment, traffic speed signs or order new equipment. The Lead Officer will maintain and repair parking meters to operate effectively and collect revenue from parking meters or pay and display kiosks. The Lead Officer oversees repairs, painting, and signage of parking lots at all SLCC campuses. Lead Officer may set up, take down, maintain, and inventory all equipment needed for special event parking or controlling campus traffic. Lead Officer will operate computer equipment and complex software package.
Essential Responsibilities and Duties
- Directs the enforcement team in the patrolling parking lots by vehicle or on foot, to ensure compliance with existing parking policy and procedures.
- Maintains close communications with other parking officers and dispatching staff using provided cell phones.
- Uses LPR enforcement equipment for patrolling.
- Resolves difficult or complicated problems, works with irate students, and defuses volatile situations.
- Supervises full and part time personnel in providing services for all parking operations including training and scheduling staff.
- Assigns and prioritizes workloads of subordinate staff as directed by department manager.
- Conducts shift briefings and provides instructions.
- Prepares tools, resources, and tests enforcement LPR and mobile equipment to ensure functionality.
- Reports all equipment failures to manager or directly to vendor, as needed.
- Removes vehicle boots and processes appropriate paperwork as directed by management.
- Ensures all staff is in proper uniform and follows appropriate dress code guidelines.
- Ensures clock in and out occurs on time and follows proper meal/rest period policies.
- Enforces parking regulations by issuing citations and administering vehicle boots, as necessary.
- Writes warnings and citations for illegally parked vehicles.
- Issues citations and warnings for non-compliance with a LPR computer.
- Impounds, boots, or relocates vehicles as directed.
- Oversees the collection and security of money received through parking meters, Kiosk machines, and any other means of collecting parking revenues and fees.
- May open and close department office.
- Maintains organizational and professional skills.
- Works with personal computers, spreadsheets, citation writing handhelds, traffic speed signs, pay and display kiosk, and parking apps.
- Other duties as assigned.
- High school diploma or equivalent with some additional continuing education through certification program.
- Zero (0) to three (3) years of related full-time experience.
- Must have and maintain a valid Utah Driver’s License.
- Must be certified with the state Bureau of Criminal Investigation Agency.
- Must pass an extensive background check to obtain and maintain the Terminal Agency Coordinator certificate for the State of Utah, thru the Bureau of Criminal Identification.
Additional related education/training or work experience may be substituted on a one-to-one basis.
Preferred QualificationsKnowledge, Skills & Abilities
- Must have the ability to lift 50 lbs. or more.
- Pay close attention to details.
- Perform well and makes appropriate decisions in stressful situations.
- Must be well organized and professional.
- Skills with computers, spreadsheets, handhelds, traffic speed signs, pay and display kiosk, parking lot gates, and parking apps.
- Ability to communicate effectively with a broad range of people with a variety of abilities and backgrounds, to maintain good working relationships across the College.
- Ability to work with all groups from a variety of academic, socioeconomic, cultural, and ethnic backgrounds, and with community college students, faculty, and staff, including those with disabilities.
Must have valid Utah drivers license.
Must be able to lift 50 lbs or more.
Full consideration will be given to applicants who apply on or before the priority review date indicated above.
More information about Salt Lake Community College benefits: https://i.slcc.edu/culture/benefits/index.aspx
SLCC Highlights
Must be able to lift 50 lbs or more.
Full consideration will be given to applicants who apply on or before the priority review date indicated above.
More information about Salt Lake Community College benefits: https://i.slcc.edu/culture/benefits/index.aspx
Salt Lake Community College is Utah’s largest open-access college with the most diverse student body in the state. We proudly educate 45,000 students pursuing degrees in 100 programs across 8 areas of study, and Utah’s fastest growing industries and four-year baccalaureate programs consistently welcome SLCC graduates. Every SLCC employee has a hand in transforming students’ lives to strengthen its surrounding communities. SLCC employees work at 11 locations across the valley and capital city of Salt Lake with easy access to the beautiful Wasatch Mountains, world-class outdoor recreation, sporting events, museums, history, and arts and entertainment.
Salt Lake Community College seeks and values contributions from each community member and welcomes new and diverse perspectives. A respectful work environment is its top priority; academic excellence and lasting transformation come about when diverse voices can speak and collaborate freely. As an emerging Hispanic Serving Institution, SLCC leads the state with the highest enrollment of students from the Latinx/a/o community. SLCC is committed to serving diverse students and being a model for inclusive and transformative education.
FLSA Non-Exempt SLCC Information
Salt Lake Community College seeks and values contributions from each community member and welcomes new and diverse perspectives. A respectful work environment is its top priority; academic excellence and lasting transformation come about when diverse voices can speak and collaborate freely. As an emerging Hispanic Serving Institution, SLCC leads the state with the highest enrollment of students from the Latinx/a/o community. SLCC is committed to serving diverse students and being a model for inclusive and transformative education.
Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law.
SLCC is a participating employer with Utah Retirement Systems (“URS”). In addition to URS, SLCC offers several other retirement account options.
This position is subject to a successful completion of a criminal background check.
SLCC is a participating employer with Utah Retirement Systems (“URS”). In addition to URS, SLCC offers several other retirement account options.
This position is subject to a successful completion of a criminal background check.
