Catering + Events Manager

ABOUT SALT SMOKE:

If you’re passionate about great food, great people, and delivering outstanding experiences, apply today! We can’t wait to meet you and see how you can make happy happen at Salt Smoke!

The team at Salt Smoke have been passionate about treating meat right for years and are excited to bring our St. Louis-style BBQ to the Delmar Loop, Hampton, St. Charles, Ballpark Village, Ellisville, and South County neighborhoods. We do our best to bring you the best, serving our community is what we love to do!  

Our Mission:

BBQ, bourbon, and beer are what we do, but people are who we are. 

To learn more about our values and what we stand for, please click the link below to learn more! 

Salt Smoke Values

YOU'RE A GREAT MATCH FOR THIS ROLE IF YOU:

If you thrive in a high-pressure, fast-paced environment, can simultaneously have a commitment for excellence, hospitality, multi-task, and remain positive and upbeat, we want to hear from you! Salt Smoke has built partnerships with several local venues, catering a variety of events including weddings, rehearsal dinners, business lunches, and more. We are looking for a talented catering manager with a passion for service and a commitment to making sure our events run smoothly so that we go above and beyond our clients' expectations.

ESSENTIAL FUNCTIONS:

This position is responsible for managing orders out of a specific location from start to finish as well as managing a team of catering leads, catering personnel, and delivery drivers. We cater all types of events from small business luncheons to large scale weddings and events. You are the primary point of contact for the guests from their initial inquiries, to helping them plan, order, and price, to scheduling and managing catering staff through our post event follow up. Genuine hospitality is key to providing our guests the "above and beyond" experience we strive for. We want our clients and their guests to choose us and keep choosing us in the future! 

• Manage catering staff of various sizes for different events and deliveries, ensuring proper protocols and customer service. 
• Operate as the lead/manager at off-site events.
• Assist customers with order placement and planning (food and beverage related questions, allergy related questions, and pricing, conduct tastings, place rental orders). 
• Respond to catering inquiries through email/phone. 
• Create accurate and up to date order sheets for the kitchen and updating the 7shifts Catering Order Journal, as well as communicating face to face with the kitchen when new orders are added last minute. This includes determining food quantities, BBQ sauce quantities, and disposable quantities. Update different communication formats with tastings/events for the store. 
• Send proposals, contracts, and bids to customers for the events you are assigned to. 
• Obtain payment info and ringing orders into Toast. 
• Assign and schedule time frames for delivery drivers on 7shifts, overseeing daily deliveries and pickups. 
• Conduct customer follow ups.
• Maintain and nurture relationships with venues and customer partners. 
• Recruit/train drivers, event servers, bartenders, and leads. 
• Assign/schedule servers, bartenders, and leads for events. 
• Handle payment transactions. (cash, tip outs for delivery).
• Attend weekly catering meetings.
• Check Toast POS sales reports to make sure our workbooks match sales reports. 
• Reach out to new venues and businesses for catering needs. 
• Other duties and responsibilities as assigned. 

KNOWLEDGE AND SKILLS: 

• Highly organized with the ability to juggle many responsibilities at once while meeting deadlines.
• Excellent interpersonal and communication skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays. Scheduled days and times may vary based on business needs.
• Ability to carry and lift up to 50 lbs. at times.
• Ability to work in a fast-paced environment. 
• Ability to travel to various locations as needed. 
• Ability to go up and down stairs. 
• Ability to stand on feet for extended periods of time in varied climate conditions. 

Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

EDUCATION AND EXPERIENCE:

• High school diploma or equivalent preferred.
• 1 year of catering management preferred.

REQUIREMENTS:

• Must hold a valid state driver's license.
• Must be able to pass a Motor Vehicle Report (MVR).
• Must have auto insurance with preferred limits of liability.

REASONS YOU'LL LOVE JOINING OUR TEAM:

• Supportive and Inclusive Culture: At Salt Smoke, we pride ourselves on fostering a culture of warmth, belonging, and community — where everyone is valued, supported, and encouraged to thrive. Whether it’s our team, our guests, or our famous brisket, we deliver our very best in everything we do. If you’re passionate about making people feel welcome and delivering top-notch experiences, you’ll feel right at home here.
• Competitive Pay: We offer competitive pay and a reliable weekly paycheck.
• Advancement Opportunities: At Salt Smoke, your growth is our growth. We recognize the potential in every bestie and provide numerous opportunities for advancement. Whether you’re interested in moving into a leadership position, taking on a corporate role, or exploring positions in operations or with our commissary team, there’s a clear career path for you here!
• Benefits*: We offer an exceptional benefits package for eligible part and full-time team besties, including:
  • Medical Coverage – PPO and HSA Plans
  • Dental & Vision Insurance
  • Company Provided - Life & AD&D Insurance
  • Company Provided - Short-Term Disability 
  • Long-Term Disability
  • FSA Dependent Care & Medical Plans 
  • 401(k) Retirement Plan – With Employer Match 
  • Paid Time Off, Holiday, and Sick Time (for Full Time Salaried Besties)
  • Part Time Paid Time Off (for eligible Part Time Hourly Besties)*
  • Employee Discounts 

*Part time besties are eligible for benefits after 1 year of employment, with an average of 30 hours per week. If a part time bestie meets these requirements, they will also be eligible for the Part Time PTO policy. 

WE ARE PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER: 

We are committed to a work environment that supports, inspires, and respects all individuals. We promote, support, thrive and celebrate diversity, inclusion, and culture, which connects the entire Salt Smoke family.

Salt Smoke Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

 STAY CONNECTED WITH US:

• https://saltandsmokebbq.com/
• https://www.facebook.com/saltandsmokebbq/
• https://twitter.com/saltandsmokebbq
• https://www.instagram.com/saltandsmokebbq
• https://www.linkedin.com/company/salt-and-smoke/