What are the responsibilities and job description for the Sales Coordinator position at Salyers Group?
The Sales Coordinator will assist in managing wholesale accounts, processing orders, and providing top-tier customer service to our retail partners. This role requires strong organizational skills, a customer-focused mindset, and the ability to collaborate with internal teams to drive sales growth.
Key Responsibilities:
- Support the Wholesale Sales team by managing order entry, tracking shipments, and ensuring timely delivery.
- Serve as a primary point of contact for wholesale accounts, responding to inquiries and providing exceptional customer service.
- Assist in preparing sales presentations, product line sheets, and marketing materials for wholesale customers.
- Maintain accurate records of customer accounts, purchase history, and inventory availability.
- Coordinate with warehouse and logistics teams to ensure smooth order fulfillment.
- Help onboard new wholesale clients, ensuring they receive product samples, catalogs, and pricing information.
- Stay updated on industry trends and competitor activity to provide valuable insights to the sales team.
- Coordinate show schedules, samples, track sales data, and communicate to external sales representatives.
Qualifications:
- 2 years of experience in sales support, customer service, or account management (wholesale or fashion industry preferred).
- Strong organizational and multitasking skills with keen attention to detail.
- Excellent communication skills, both written and verbal.
- Proficiency in CRM systems, Microsoft Office Suite, and order processing software.
- Ability to work independently in a fast-paced, dynamic environment.