What are the responsibilities and job description for the Experienced Lincoln Service Advisor position at Sam Galloway Ford-Lincoln?
Experienced Automotive Service Advisor
We are seeking an Experienced Automotive Service Advisor for our Lincoln Service Department at Sam Galloway Ford-Lincoln. If you are a motivated individual with excellent communication skills and can demonstrate service results come join our team.
About Sam Galloway Ford-Lincoln
Sam Galloway Ford Lincoln is a fourth generation family owned dealership that has been doing business in Lee County since 1927. We support several different charitable organizations throughout Southwest Florida. Among them are the American Cancer Society, the preservation of the Edison-Ford Winter Estates and the Community Cooperative Ministries (The Soup Kitchen), to name a few.
Job Responsibilities
As a Service Advisor, you will meet and greet customers promptly, obtain the customer and vehicle information, and obtain all of the customers concerns and vehicle symptoms as described by the customer.
Additional responsibilities include :
- Determine and recommend needed maintenance based on age, mileage, and history of vehicle
- Review Multi-Point Inspection and accurately translate the technicians recommendations
- Prepare a complete and accurate estimate of cost for parts and labor
- Monitor the progress of each vehicle throughout the day
- Update the customers on the status of their vehicles on a daily basis
- Verifying that the final invoice reconciles with the work performed on the repair order
- Perform active delivery, explain the Multi-Point Inspection and all completed work and charges to the customer
- Establish and maintain strong working relationships and loyalty with customers to encourage repeat and referral business allowing for long-term clientele
Job Requirements
Benefits
We are looking for the individual that believes in
Commitment to customer satisfaction
Honesty
Integrity
Loyalty
Loves to make a difference in whatever they do.
If you are looking for all of the above we look forward to meeting you soon.
Apply on line
Salary : $45,000 - $85,000
