What are the responsibilities and job description for the Retail Sales Representative - Flooring position at Sam Kinnaird's Flooring?
Come be a part of an established company that has been in business for over 50 years and still growing!! Our Sam Kinnaird's Flooring retail showroom is looking for passionate sales people to join our team. We are looking for professional sales people to help us take care of our customers and build our future. We make it easy for you to succeed with the best service, the best installation warranty and the best training in the industry.
Requirements:
- Engage with customers in-store or on-location to understand their flooring needs, preferences, and budget constraints, using organizational scripts and established sales processes.
- Utilize effective sales techniques to guide customers through the selection process, convert inquiries into sales, and ensure adherence to the sales process, respond to customer questions and solve customer objections.
- Conduct in-home measurements and consultations to accurately assess flooring requirements and provide tailored recommendations.
- Maintain accurate documentation of each project and sale from start to finish using company software, ensuring all required fields are complete and drawings accurate.
- Provide exceptional customer service throughout the sales process, addressing any concerns promptly and professionally, and maintaining detailed customer profiles using CRM software.
Qualifications and Skills:
- Exceptional sales and customer service skills, with a focus on making customers feel heard and valued.
- Excellent communication skills, both written and verbal.
- Time management, planning, and organizational skills.
- Proficient computer skills, with the ability to learn new programs and technology.
- Strong team player with conflict management and negotiation skills.
- Adaptable, flexible, and positive under pressure.
- 1-2 Years Business-to-consumer Sales experience preferred.
Work a consistent schedule: Saturdays required. Final Shift TBD by Store Manager, but our business hours are: M-S 10 am - 5 pm, Sunday Closed.
Job Type: Full-time
Pay: $65,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Evening shift
- Morning shift
Language:
- English (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $65,000 - $100,000