What are the responsibilities and job description for the 4G/5G Call Processing Engineer - RAN SME position at Samsung Electronics America?
Position Summary
Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We’ve grown into one of THE most recognized global brands. We consider ourselves “relentless pioneers” that push boundaries and defy barriers. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPA’s ENERGY STAR® Corporate Commitment Partner, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations.
People | Excellence | Change | Integrity | Co-prosperity
Role And Responsibilities
Role & Responsibilities
If you have ambitions to work for a best-in-class organization, Samsung’s Wireless Networks team is the place to be. The team's role is to support our carrier customers through an innovative technology roadmap. Samsung's dynamic culture offers both great challenges and great rewards. If you want to work among the very best talent in the industry, working on the most innovative products in the world, Samsung is the place to be.
We seek a 4G/5G Call Processing RAN SME to join our Wireless network team. You will be a key contributor as a subject matter expert on a multi-functional team of R&D, systems engineering, and product validation to introduce Samsung products to Wireless Carrier.
Minimum Qualifications
The ability to plan, organize and prioritize multiple projects, sales and simultaneous performance objectives. Work independently in determining one’s personal work schedule to be productive. Work in a team environment in order to achieve personal and team project milestones and to complete assignments within established time frames. Accept tasks and problems/situations that differ, requiring creativity to search for optimal solutions, when only broad and general guidelines exist for solving problems. The ability to utilize implied knowledge of task alternatives and to make spontaneous decisions using past experience and the guidance and/or successful experiences of others. Demonstrated ability to interact at multiple levels within customers' organizations. Negotiate with and convince others, in a potentially adversarial environment, including customer directors, managers and staff with opposing views to accept/approve plans, technical and project recommendations. Make professional technical sales presentations in writing, through email, reports, or orally, to an audience of high technical skills, management and operational experience. Ability to achieve results within established time frames and requirements. Develop accurate proposals and designs to meet customer needs.
Physical/Mental Demands
Work is generally performed in an office environment. Operate a computer keyboard and view a video display terminal between more than 50% of work time, including prolonged periods of time. Requires considerable work utilizing high visual acuity / detail, numeric / character distinction and moderate hand / finger dexterity. Most of the time, the movement and transportation of equipment is under 25 pounds. Performs work under time schedules and stress which are normally periodic or cyclical, including time sensitive deadlines, intellectual challenges and project management deadlines. Machines, tools, equipment, and work aids include PC’s, printers, copiers, faxes and other equipment commonly associated with an office work area. May require working additional hours beyond normal schedule. Travel varies depending on position. Consistently demonstrates a commitment to policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest and ethical responsibilities.
Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/
Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/
Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.
Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.
Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We’ve grown into one of THE most recognized global brands. We consider ourselves “relentless pioneers” that push boundaries and defy barriers. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPA’s ENERGY STAR® Corporate Commitment Partner, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations.
People | Excellence | Change | Integrity | Co-prosperity
Role And Responsibilities
Role & Responsibilities
If you have ambitions to work for a best-in-class organization, Samsung’s Wireless Networks team is the place to be. The team's role is to support our carrier customers through an innovative technology roadmap. Samsung's dynamic culture offers both great challenges and great rewards. If you want to work among the very best talent in the industry, working on the most innovative products in the world, Samsung is the place to be.
We seek a 4G/5G Call Processing RAN SME to join our Wireless network team. You will be a key contributor as a subject matter expert on a multi-functional team of R&D, systems engineering, and product validation to introduce Samsung products to Wireless Carrier.
- Responsible for developing product requirements, feature requirements, systems and performance analysis, and conducting deep-dive customer sessions on 4G/5G Call processing-related features and air interface technologies.
- Analyzing the customer requirements, converting them into system requirements, and capturing detailed design for the development team for all Samsung product features.
- Responsible for leading all technical discussions on Samsung products/scheduler-related features with several customer vertical organizations, including 4G/5G RAN Development groups and RAN performance groups.
- Author technical proposals, Technical research and white papers, design documents, Operator network design, RFI/RFP, and Patent filings.
- Aid in product and feature performance analysis, evaluation of new product and SW releases, and third-party product evaluation to build product synergies.
- Provides expert technical support in the pre-sales process and creates compelling technical and commercial solutions in order to help achieve the assigned sales goals and business objectives.
- Translates and communicates complex technical design considerations between the Samsung sales team and carriers’ network business
- Educate our customers on Samsung’s new products and services both individually and in a team environment.
- Ensures that customer commitments are achieved according to plan.
- Works closely with various support organizations, logistics, and cross-functional teams from SEA and Samsung HQ to achieve successful new product rollouts and developments.
- Accountable for leading field integration testing efforts (FFA/FIT/FSA) of all 4G/5G key features with customers, including test plan development, reviewing test plan with customers, driving cross-functional teams to execution, review of test results, issue identification, analysis and quality proofing until software acceptance is achieved.
- Responsible for Tier3 support, analyzing and troubleshooting scheduler related issues reported from customer labs, field sites and production network.
- Review and provide recommendations to improve LTE RAN network performance by evaluating and trending key KPIs, performing trials, and providing optimization guidelines
Minimum Qualifications
- An Undergraduate Degree in engineering with 8-10 years of directly related experience is required. A Masters with 6 years of experience is preferred
- Must have 4G/5G Call Processing experience, in-depth knowledge of RRC, S1-MME, S1-U, and X2 protocols, and understanding of concepts such as Hybrid Beamforming, Massive MIMO, New Waveforms, LTE-NR interworking and coexistence, 5G Numerologies, etc.
- Experienced and fluent in 3GPP RAN product architecture, design, implementation, and performance improvements (KPIs). A good understanding of scheduler functionality is beneficial.
- Strong programming skills in C are desired, and experience with memory optimizations, multi-core programming, and assembly language debugging is preferred.
- Experience with system engineering activities such as feature requirements identification, feature description documentation, parameter optimization, performance analysis, test strategy creation, and problem troubleshooting is desirable
- Thorough understanding of 3GPP specification for LTE/LTE-A/5G features and Protocols, experience with ongoing 3GPP Rel-15/16 activities is beneficial
- Working knowledge of various RF antenna technologies & network optimizations.
- Can travel sporadically during the project
The ability to plan, organize and prioritize multiple projects, sales and simultaneous performance objectives. Work independently in determining one’s personal work schedule to be productive. Work in a team environment in order to achieve personal and team project milestones and to complete assignments within established time frames. Accept tasks and problems/situations that differ, requiring creativity to search for optimal solutions, when only broad and general guidelines exist for solving problems. The ability to utilize implied knowledge of task alternatives and to make spontaneous decisions using past experience and the guidance and/or successful experiences of others. Demonstrated ability to interact at multiple levels within customers' organizations. Negotiate with and convince others, in a potentially adversarial environment, including customer directors, managers and staff with opposing views to accept/approve plans, technical and project recommendations. Make professional technical sales presentations in writing, through email, reports, or orally, to an audience of high technical skills, management and operational experience. Ability to achieve results within established time frames and requirements. Develop accurate proposals and designs to meet customer needs.
Physical/Mental Demands
Work is generally performed in an office environment. Operate a computer keyboard and view a video display terminal between more than 50% of work time, including prolonged periods of time. Requires considerable work utilizing high visual acuity / detail, numeric / character distinction and moderate hand / finger dexterity. Most of the time, the movement and transportation of equipment is under 25 pounds. Performs work under time schedules and stress which are normally periodic or cyclical, including time sensitive deadlines, intellectual challenges and project management deadlines. Machines, tools, equipment, and work aids include PC’s, printers, copiers, faxes and other equipment commonly associated with an office work area. May require working additional hours beyond normal schedule. Travel varies depending on position. Consistently demonstrates a commitment to policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest and ethical responsibilities.
Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/
Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/
Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.
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- Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.
Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.
