What are the responsibilities and job description for the Administrator, Customer Care position at Samuel, Son & Co. 1855?
Essential Functions / Responsibilities:
•Provide the Estimation Department with enough information to accurately quote a new or existing design, pass pricing on to the customer after it has been established and finalize and follow up on quotations.
•Ensure the accurate and timely processing of and the maintenance of existing orders. This includes expediting, maintaining changes as required by the customer or MSI/SPVG, and keeping the pricing up-to-date when changes are made.
Equipment Knowledge:
•Computer
•Telephone
•CRM software
•Microsoft Office
Role Requirements:
•Ability to work well in a fast-paced environment to meet team expectations.
•Understanding and support of company policies and procedures.
•Ability to understand and abide by all safety rules and regulations to perform the job.
•Must have excellent communication and interpersonal skills – written and oral.
•Strong computer skills with proven proficiency in Microsoft Excel.
•Strong organizational skills with attention to detail; and the ability to multi-task
