What are the responsibilities and job description for the Quality Assurance Lead position at Samuel, Son & Co.?
Key Responsibilities:
- Leadership:
- Lead and mentor a team of Quality Technicians, promoting a high-performing team culture.
- Define and drive the testing strategy and ensure its successful execution across all projects.
- Allocate tasks and resources, track team progress, and ensure on-time project delivery.
- Provide feedback and training to production staff on quality procedures and standards, ensuring proper understanding of quality expectations.
- Test Planning & Execution:
- Observing and analyzing manufacturing processes to identify potential quality issues and recommend process improvements.
- Execute manual and automated tests to ensure that products meet the required standards.
- Identify, track, and report defects/bugs, working with operations and engineering to ensure timely resolution.
- Process Improvement:
- Establish, maintain, and continuously improve QA processes.
- Working closely with production teams, engineers, and management to identify and address quality concerns. Identify areas for continuous improvement and improve testing and production scrap accuracy.
- Conduct regular quality audits to ensure adherence to company quality management systems, industry standards, and safety standards.
- Reporting & Communication:
- Provide clear, concise, and timely reports on testing progress, issues, scrap, and test results to stakeholders and management.
- Maintain detailed records of inspection findings, non-conformance reports, and corrective action plans, including data analysis and reporting to management.
- Investigating quality issues to determine underlying causes and implement corrective actions to prevent recurrence.
- Participate project planning to contribute to continuous improvement.
- Communicate defects, test results, and quality metrics to ensure transparency with the operation team and management.
- Working Conditions / Physical Requirements:
- Quality Department but frequently exposed to light manufacturing conditions and extreme temperatures.
- Steel toed boots, hard hat, cut resistant sleeves, safety glasses and earplugs are required when present on the manufacturing floor.
- Traveling may be required for customer visits.
Experience/ Education Requirements:
- Education: Associate degree or higher preferred, and/or 2-3 years of inventory or quality experience.
- Skills: Working knowledge of Microsoft Office, ability to create spreadsheets, and evaluation reports
At Samuel Packaging Systems Group, we are committed to providing our customers with innovative, high quality, cost-effective packaging systems, supplies and solutions. Our technical expertise takes customers’ packaging and unitizing requirements from the initial concept to advanced CAD engineering through to fabrication, installation and maintenance. Our comprehensive in-house research and engineering capabilities, modern manufacturing plants and responsive customer service teams provides customers complete packaging and unitizing solutions.
