What are the responsibilities and job description for the Customer Intelligence Lead position at Samyang America, Inc.?
Customer Intelligence Lead
Samyang America, Inc. is looking for a highly skilled Customer Intelligence Lead to lead our customer insight analysis efforts. In this role, you will be responsible for developing strategic plans based on local market research and analysis.
Key Responsibilities
- Lead customer insight analysis initiatives
- Analyze consumer behavior and purchasing patterns to inform marketing strategies
- Collaborate with cross-functional teams to develop business plans
- Manage CRM data to develop customer experience optimization strategies
Requirements
- Minimum of 8 years of experience in market research and customer insight analysis
- Experience in data analysis and research, including field research
- Proficiency in data analysis tools and BI tools such as Excel, SQL, Python, R
- Strong leadership skills to lead cross-functional teams
