What are the responsibilities and job description for the Retail Store Manager in Naples, FL position at San Antonio Shoe Inc?
We are looking for a Retail Store Manager for our store in the Naples Outlet Collection, in Naples, FL.
Company Profile
San Antonio Shoemakers (SAS), a San Antonio, Texas based privately held company, has been in business for over 40 years and has developed a reputation as a premier American manufacturer of high quality comfort footwear.
Position
SAS has an opening for a Retail Store Manager
Job Responsibilities
- Responsible for executing day-to-day store operations through application of SAS philosophy and standards of customer service, cleanliness and caring.
- Provide customer satisfaction in all areas of sales and service.
- Direct and manage employees and promote a positive team spirit and motivate employees to reach goals.
- Lead, coach, and direct employees to ensure optimal store performance to company standards and philosophy.
- Set expectations and communicate regularly.
- Conduct regular store meetings.
- Evaluate in written and verbal formats through performance development plan (PDA).
- Hold associates accountable for positions duties, training and development.
- Responsible for store operational and maintenance requirements.
- Accountable for all inventories, finances and other assets within the store. Must comply with purchasing policies and control expenditures.
- Ensure policies and procedures are communicated and followed.
- Work with District Manager (DM) to set goals and administer a plan to increase store volume.
- Maintain and make suggestions of adjustments to inventory levels.
- Responsible to work our Grass Roots marketing programs to promote the store within its market.
- Interview and hire sales associates with the help of DM and/or Human Resources representatives.
- Maintain a positive attitude in all dealings with store associates, other company employees and all visitors, vendors and customers of the store.
- Exercise confidentiality.
Job Qualifications
- Exceptional written verbal and interpersonal communications skills.
- Organized and able to handle the pressure of deadlines professionally.
- Skilled at identifying and resolving problems in a timely manner.
- Able to work independently with timely follow through.
- Passion, integrity and energy to achieve greatness for SAS and the team.
- Self-starter that desires to take initiative.
- Respectful and caring to co-workers.
- Accountable for actions.
- Excellent attendance.
- Be a team player that can work well with others.
- Promote a positive team spirit and motivate employees to reach goals.
- Must obtain a valid driver’s license.
Physical Requirements
- Able to lift 50 lbs., sometimes with help.
- Standing for long periods of time, frequent bending to tie and fit shoes, climbing and moving.
- Required to have close visual acuity to perform an activity such as viewing a computer, visual inspection, and prepare and analyze projects.
- Able to frequently communicate with the customers and coworkers.
- Some travel is expected so must be able to travel if and when it's needed.
- Able to operate a vehicle.
Education & Experience Requirements
- Some college education is preferred.
- 1-2 years' experience in retail management.
- Experience in handling intricate employee relation a plus.
Hours
- Able to work day and night hours including weekends.
- Work 40 hours a week or more as business needs dictate.
I have read and understand the duties, responsibilities and qualifications of this position and acknowledge that I can perform the essential functions of the job with or without an accommodation. I also understand that this is a summary of this position's duties and other responsibilities may be assigned as the company deems necessary.
SAS is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to-race, color, religion, gender, gender identity or expression, sexual orientations, national origins, disability status, age, marital status or protected veteran class. No phone calls or agencies please.
