Mail Room Specialist

Position Summary:

The position of Mail Room Specialist is established to ensure the accurate and timely handling of all incoming and outgoing letters and packages. This position will maintain quality and service standards set by the credit union and ensure the smooth functioning of the mail room.

Essential Duties and Responsibilities

• Receive, sort, and distribute all incoming branch and departmental mail, including interoffice documents.
• Assist with mailing outgoing packages. Ensure that packages are labeled properly.
• Assist with daily pickup and delivery services as required.
• Assure security of member data and employee data by monitoring external and internal pickups and deliveries for physical security.
• Accurately apply postage using dynamic postage meter.
• Maintain logs for tracking outgoing and incoming mail.
• Monitor mail room activity; ensure that all machine supplies are fully stocked.
• Maintain daily branch bin tracking logs and ensure all bags are received as noted.
• Review and update any applicable changes to mail room procedures.

Other Duties and Responsibilities

Assist with Records Management tasks:

• Receive and sort Credit Union data in paper and electronic format including, but not limited to records of transactions, correspondence and branch documentation.
• Accurately validate and verify data, including but not limited to credit union invoices, loan and real estate files, member records, wires, and reports.
• Retrieve member statement information from Document Archival System to fulfill SSA and AVS asset verification requests.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls and talk or hear.  The employee is frequently required to stand and reach with hands and arms.  The employee is occasionally required to walk; sit; climb or balance; and stoop, kneel, crouch, or crawl.

The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

The noise level in the work environment is usually moderate.

Minimum Qualifications (Education, Experience, Skills)

• High School diploma or equivalent.
• 6 months of working knowledge of mail room equipment and compliance with postage regulations preferred.
• Excellent attention to detail.
• Ability to meet deadlines.
• Ability to communicate with a variety of people in a professional manner.
• Ability to work under pressure and flexible with assigned duties.
• Moderate computer literacy.