Operations Assistant (Hybrid Schedule)

SDG&E is not just an energy company, we are the architects of a brighter, cleaner future. Our employees power everyday life for 3.7 million people – bringing the energy to support their passions, ambitions, and the heartbeat of our community.

We call Southern California our home. It’s where we chase our dreams and raise our families. That’s why the people who live here deserve an energy company unlike any other, and that’s why every day, SDG&E employees strive to be at the forefront of innovations to reduce emissions, modernize the electric grid, and enable our customers to make the transition to clean technologies. We’re redefining sustainability, advancing zero-emissions solutions, and driving the electric vehicle revolution.

It takes the best to build the best – join us!

Primary Purpose

Schedules and coordinates inspection of customer installed gas and electric distribution facilities.

Duties And Responsibilities

• Customer contact during pre-construction and construction phase. Educate customers regarding SDG&E process, answer questions on crew and meter set schedules and follow up on customer calls. Schedule trench inspections, pre-meets and pre-cons with company employees and/or third party contractors. Request SEO clearance, triggers CT's.
• Receipt orders, review jobs for completeness, print DO99, Acceptance Reports, Matrix. Create DO's (field review, material, inspectors). Prepares file folders for inspectors and construction.
• Schedules, routes, coordinates joint meets with Stand-by Linemen, Inspectors and Customer, and prepares work order packages. Requests on-or-nears, issues orders to Stand-by Linemen, collects upon completion, creates construction dispatches orders, closes out DO's and forwards as-built drawings to mapping and records. Maintains records and reports. Interacts with a variety of internal departments and external agencies.
• Prepares Inspector daily route schedule, receives completed WO's from Inspectors and closes out inspector DO or partial releases.
• Provides back-up, as needed, for the CMP and Timekeeping areas.
• Performs other duties as assigned (no more than 5% of duties).
  
  

Qualifications

Hybrid Schedule

• Although the schedule may vary, typically this will allow the employee to work onsite three days per week and remotely on the remaining workdays.
• Must reside in Southern California or be willing to relocate upon hire.
  
  

Required Qualifications

• H.S. Diploma/GED.
• 2 years customer service experience.
• Must have strong communication, customer service abilities and interpersonal skills, both oral and written.
• Must be able to multi-task.
• Knowledge of basic Microsoft Office Suite (Word, Excel and PowerPoint), DPSS, CICS and GFMS and map reading.
  
  

Preferred Qualifications

• College level courses.
  
  

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.

Area of Interest

Administrative Services Full-Time/Part-Time

Full-time Total Rewards Philosophy

Note: SDG&E strives to ensure that employees are paid equitably and competitively. Starting salaries may vary based on factors such as relevant experience, qualifications, and education.

SDG&E offers a competitive total rewards package that goes beyond base salary. This position is eligible for an annual performance-based incentive (bonus) as well as other merit-based recognition. Company benefits include health and welfare (medical, dental, vision), employer contributions to retirement benefits, life insurance, paid time off, as well as other company offerings such as tuition reimbursement, paid parental leave, and employee assistance programs.