What are the responsibilities and job description for the Medical Records Technician Supervisor (2114) - Epic Informatics Workflow Analyst - Department of Public Health position at San Francisco Department of Public Health?
Recruitment: RTF0142713-01134577
Published: December 09, 2024
Contact:
Diane Zhou - diane.zhou@sfdph.org
Apply using SmartRecruiters, the City and County of San Francisco's application portal Learn More
Share
Department: Public Health
Job class: 2114-Medical Records Technician Supervisor
Salary range: $96,616.00 - $117,390.00
Role type: Permanent Civil Service What does this mean?
Hours: Full-time
Exam type: Position Based Test
Rule: Rule of 3 What does this mean?
List type: Combined Promotive and Entrance
About:
12/9/2024 - Amended to reflect updated condition of employment, selection procedures, and certification rule.
The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.
Application Reopening - Monday, December 9, 2024
Updated Application Deadline - Thursday, December 12, 2024
Original Application Opening – Friday, September 6, 2024
Original Application Deadline – Application filing will close on or after Friday, September 27, 2024
Salary : $96,616 - $117,390 Annually
Appointment Type : Permanent Civil Service
Recruitment ID : PBT-2114-120185
The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of multiple divisions - the San Francisco Health Network, Population Health, Behavioral Health Services, and Administration.
Role description
The Epic Informatics Team is responsible for designing, configuring, testing, implementing and training the clinical and financial aspects of the DPH Electronic Health Record. The ideal candidate is well-respected among their peers and has an intimate understanding of both departmental workflows and the use of electronic health records in the hospital, long term and ambulatory care area specific to an Epic module. This position will primarily work on the Resolute Hospital Billing, Claims, Remittance, Welcome Kiosk and HIM module of EPIC electronic Health record and associated integration with various diagnostic/ancillary systems and devices. Under general direction, this position will:
Support a robust informatics program globally, and a robust RC and HIM program specifically, within the organization;
Collaborate with HIM, RC, clinical groups and operations in configuring, training and/or optimizing Epic EHR;
Collect information from departments, clinicians, health workers, vendors, and internal and external customers regarding electronic system development, implementation, issues, and recommendations and utilization of best practices;
Work with the EHR implementation team to translate health system and RC strategies and requirements into strategic implementation plans for the new EHR, such as the development of governance structures related to data collection, retrieval, analysis and interpretation to assist in optimization of business processes, patient outcomes and/or overall process effectiveness, and efficiency
Utilize the knowledge and skills of RC and HIM practice to determine the appropriate workflow for RC and HIM, or related, functions when appropriate, ensuring consistency with professional standards of practice and mandated requirements;
Evaluate workflows and recommend re-engineering of processes around utilization of computerized applications, including the new EHR to improve the workflow to maximize departmental and organizational efficiency and effectiveness;
Provide on-going end user EHR and key systems education and support, with upgrades, new releases, enhanced functionality, and new HIM/RCM modules;
Support programs and activities that contribute to individual and group staff development and capacity building;
Maintain a working knowledge of applicable federal, state, local, and private laws and regulations in relation to clinical documentation and electronic medical records.
The 2114 also performs other related duties as required.
How to qualify
MINIMUM QUALIFICATIONS - Required
Experience: Two (2) years of experience equivalent to the level of City and County of San Francisco class 2112 Medical Records Technician, within the last five (5) years; AND
License and Certification: Possession of a valid Registered Health Information Technician (RHIT) Certification.
Substitution: Possession of a valid Registered Health Information Administrator (RHIA) Certification may substitute for one (1) year of the required experience and the RHIT certification.
Condition of Employment: Possession of a valid Epic module certification applicable to the Epic specialty area is required within six (6) months of employment. The Department of Public Health will sponsor the necessary training, including travel to Wisconsin and initial certification fees and will have up to three (3) attempts to pass the certification exam. Maintaining valid Epic certification is required throughout length of employment.
Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.
One-year fulltime employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week).
DESIRABLE QUALIFICATIONS: The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring.
Proficiency with basic word processing and presentation applications (i.e. MS Office: Word, Excel, PowerPoint) required.
Knowledge of flow diagramming applications and collaboration platforms, (i.e. Visio, SharePoint) required.
Knowledge of Lean fundamentals including, but not limited to, A3 thinking, Value Stream Mapping and Kaizen events
Working knowledge of applicable federal, state, local, and private laws and regulations in relation to the processes of the area of purview and electronic health records - Strong understanding of the core functions and processes of health information management
Understanding of the billing office's integration with other departments in the organization
Good comprehension of revenue cycle management
Familiarity with organization's processes that fall under HIM: Chart Tracking, Release of Information, Deficiency Tracking, and Coding Familiarity
Selection Procedures :
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following.
Assessment Component
Candidates that meet the minimum qualifications will be invited to participate in Supplemental Questionnaire exam that is designed to measure the knowledge, skills, and abilities in job related areas which may include but not be limited to:
Training and Experience Questionnaire ( Weight: 100%)
Candidates must achieve a passing score on the Training and Experience questionnaire in order to continue in the selection process and will be placed on the confidential eligible list in rank order according to their final score.
Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.
Certification
The certification rule for the eligible list resulting from this examination will be the Rule of the List.
Eligible List/Score Report :
Once you pass the exam, you will be placed onto an eligible list and given a score and a rank. For more information, visit https://careers.sf.gov/knowledge/process/
The duration of the eligible list resulting from this examination process will be 6 months and may be extended with the approval of the Human Resources Director.
What else should I know?
How to apply:
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit careers.sf.gov and begin the application process.
Our e-mail communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link.
Applicants may be contacted by email about this recruitment therefore, it is their responsibility to contact the Analyst if they update their email address.
Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
Published: December 09, 2024
Contact:
Diane Zhou - diane.zhou@sfdph.org
Apply using SmartRecruiters, the City and County of San Francisco's application portal Learn More
Share
Department: Public Health
Job class: 2114-Medical Records Technician Supervisor
Salary range: $96,616.00 - $117,390.00
Role type: Permanent Civil Service What does this mean?
Hours: Full-time
Exam type: Position Based Test
Rule: Rule of 3 What does this mean?
List type: Combined Promotive and Entrance
About:
12/9/2024 - Amended to reflect updated condition of employment, selection procedures, and certification rule.
The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.
Application Reopening - Monday, December 9, 2024
Updated Application Deadline - Thursday, December 12, 2024
Original Application Opening – Friday, September 6, 2024
Original Application Deadline – Application filing will close on or after Friday, September 27, 2024
Salary : $96,616 - $117,390 Annually
Appointment Type : Permanent Civil Service
Recruitment ID : PBT-2114-120185
The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of multiple divisions - the San Francisco Health Network, Population Health, Behavioral Health Services, and Administration.
Role description
The Epic Informatics Team is responsible for designing, configuring, testing, implementing and training the clinical and financial aspects of the DPH Electronic Health Record. The ideal candidate is well-respected among their peers and has an intimate understanding of both departmental workflows and the use of electronic health records in the hospital, long term and ambulatory care area specific to an Epic module. This position will primarily work on the Resolute Hospital Billing, Claims, Remittance, Welcome Kiosk and HIM module of EPIC electronic Health record and associated integration with various diagnostic/ancillary systems and devices. Under general direction, this position will:
Support a robust informatics program globally, and a robust RC and HIM program specifically, within the organization;
Collaborate with HIM, RC, clinical groups and operations in configuring, training and/or optimizing Epic EHR;
Collect information from departments, clinicians, health workers, vendors, and internal and external customers regarding electronic system development, implementation, issues, and recommendations and utilization of best practices;
Work with the EHR implementation team to translate health system and RC strategies and requirements into strategic implementation plans for the new EHR, such as the development of governance structures related to data collection, retrieval, analysis and interpretation to assist in optimization of business processes, patient outcomes and/or overall process effectiveness, and efficiency
Utilize the knowledge and skills of RC and HIM practice to determine the appropriate workflow for RC and HIM, or related, functions when appropriate, ensuring consistency with professional standards of practice and mandated requirements;
Evaluate workflows and recommend re-engineering of processes around utilization of computerized applications, including the new EHR to improve the workflow to maximize departmental and organizational efficiency and effectiveness;
Provide on-going end user EHR and key systems education and support, with upgrades, new releases, enhanced functionality, and new HIM/RCM modules;
Support programs and activities that contribute to individual and group staff development and capacity building;
Maintain a working knowledge of applicable federal, state, local, and private laws and regulations in relation to clinical documentation and electronic medical records.
The 2114 also performs other related duties as required.
How to qualify
MINIMUM QUALIFICATIONS - Required
Experience: Two (2) years of experience equivalent to the level of City and County of San Francisco class 2112 Medical Records Technician, within the last five (5) years; AND
License and Certification: Possession of a valid Registered Health Information Technician (RHIT) Certification.
Substitution: Possession of a valid Registered Health Information Administrator (RHIA) Certification may substitute for one (1) year of the required experience and the RHIT certification.
Condition of Employment: Possession of a valid Epic module certification applicable to the Epic specialty area is required within six (6) months of employment. The Department of Public Health will sponsor the necessary training, including travel to Wisconsin and initial certification fees and will have up to three (3) attempts to pass the certification exam. Maintaining valid Epic certification is required throughout length of employment.
Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.
One-year fulltime employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week).
DESIRABLE QUALIFICATIONS: The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring.
Proficiency with basic word processing and presentation applications (i.e. MS Office: Word, Excel, PowerPoint) required.
Knowledge of flow diagramming applications and collaboration platforms, (i.e. Visio, SharePoint) required.
Knowledge of Lean fundamentals including, but not limited to, A3 thinking, Value Stream Mapping and Kaizen events
Working knowledge of applicable federal, state, local, and private laws and regulations in relation to the processes of the area of purview and electronic health records - Strong understanding of the core functions and processes of health information management
Understanding of the billing office's integration with other departments in the organization
Good comprehension of revenue cycle management
Familiarity with organization's processes that fall under HIM: Chart Tracking, Release of Information, Deficiency Tracking, and Coding Familiarity
Selection Procedures :
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following.
Assessment Component
Candidates that meet the minimum qualifications will be invited to participate in Supplemental Questionnaire exam that is designed to measure the knowledge, skills, and abilities in job related areas which may include but not be limited to:
Training and Experience Questionnaire ( Weight: 100%)
Candidates must achieve a passing score on the Training and Experience questionnaire in order to continue in the selection process and will be placed on the confidential eligible list in rank order according to their final score.
Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.
Certification
The certification rule for the eligible list resulting from this examination will be the Rule of the List.
Eligible List/Score Report :
Once you pass the exam, you will be placed onto an eligible list and given a score and a rank. For more information, visit https://careers.sf.gov/knowledge/process/
The duration of the eligible list resulting from this examination process will be 6 months and may be extended with the approval of the Human Resources Director.
What else should I know?
How to apply:
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit careers.sf.gov and begin the application process.
Our e-mail communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link.
Applicants may be contacted by email about this recruitment therefore, it is their responsibility to contact the Analyst if they update their email address.
Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
Salary : $96,616 - $117,390
