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AIOC Process Development Coordinator & Impact Coordinator - AIOC - SFO (1824)

San Francisco District Attorney
San Francisco, CA Full Time
POSTED ON 1/14/2025
AVAILABLE BEFORE 4/2/2025

AIOC Process Development Coordinator & Impact Coordinator - AIOC - SFO (1824)

  • Full-time
  • Job Code and Title : 1824-Principal Administrative Analyst
  • Fill Type : Temporary Exempt

San Francisco International Airport (SFO), an enterprise department of the City & County of San Francisco, has a workforce of approximately 1,700 City employees and strives to be a diverse, equitable, and inclusive employer.

SFO’s mission is delivering an airport experience where people and our planet come first and our core values are Safety and Security, Teamwork, Excellence, Care, and Equity. Learn more about careers at SFO.

APPOINTMENT TYPE : Temporary Exempt, Category 18 : This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer. The duration of the appointment shall not exceed 36 months.

Specific information regarding this recruitment and position are listed below :

  • Application Opened : Wednesday, December 18, 2024.
  • Application Deadline : Interested applicants are encouraged to apply as soon as possible as this announcement may close at any time after 5 : 00PM on Friday, January 3, 2025.
  • Compensation : $138,268 to $168,090 (effective January 1, 2025).
  • Work Schedule : Full-time, 40 hours per week. Employees must be able to work during the swing or night shifts as needed, which may include weekends and holidays.
  • Work Location : San Francisco International Airport – Airport Integrated Operations Center.
  • The Airport Integrated Operations Center (AIOC) will be SFO’s 24 / 7 guest centric nerve center with end-to-end visibility through a common operating picture. The AIOC will create an extraordinary guest experience through centralized operational control - enabling informed, data-driven decisions and managing all reported issues with care, while working in collaboration to provide a safe, secure, and seamless guest experience.

    AIOC Process Development Coordinator

    Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.

    Under direction from the Operations Planning Team Leader, the AIOC Process Development Coordinator will collaborate with various stakeholders to identify opportunities for process improvements and operational efficiencies. This includes analyzing current operational processes using data-driven approaches such as process mapping, root cause analysis, and performance metrics, and developing and implementing process improvement initiatives to streamline workflows, reduce waste, and enhance overall productivity. The AIOC Process Development Coordinator will also monitor the performance of implemented improvements, track key performance indicators (KPIs) and report on the success of initiatives, and create and maintain detailed documentation of processes, workflows, and improvements.

    Impact Coordinator

    Under direction from the Operations Planning Team Leader, the Impact Coordinator is responsible for maintaining awareness of all projects, large events and conventions impacting SFO to anticipate future operational issues and develop and recommend mitigation strategies while serving as the single point of deconfliction and impact forecasting for the AIOC.

    Education : Possession of a Baccalaureate Degree from an accredited college or university, AND

    Experience : Five (5) years full-time equivalent experience performing professional-level analytical work. Qualifying professional-level analytical work includes analysis, development, administration, and reporting in major programs and functions of an organization in the areas of budgets, contracts, grants, policy, or other functional areas related to the duties of positions in the 182X Class series.

    Substitution :

    Experience Substitution : Possession of a graduate degree (Master's degree or higher) from an accredited college or university with major coursework in specialized subject matter areas such as public or business administration, management, business law, contract law, public policy, urban studies, economics, statistical analysis, finance, accounting or other fields of study closely related to the essential functions of positions in the Class series may be substituted for one (1) year of required experience.

    Education Substitution : Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of 2 years). Thirty (30) semester units or forty-five (45) quarter units equal one year.

    Verification : Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.

    Note : Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

    Transportation Security Administration (TSA) Security Clearance : Candidates for employment with the San Francisco Airport Commission are required to undergo a criminal history record check, including FBI fingerprints, and Security Threat Assessment in order to determine eligibility for security clearance and may be required to undergo drug / alcohol screening.

    Terms of Announcement and Appeal Rights : Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations.

    Additional Information Regarding Employment with the City and County of San Francisco :

  • Select the “I’m Interested” button and follow instructions on the screen.
  • The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV / AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

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    Salary : $138,268 - $168,090

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